Sales Assistant

Geneva, OH

The Entry Level Sales Assistant provides support to CrossCountry Mortgage, LLC.’s (“CCM”) mortgage loan officers in their daily duties to increase loan production levels. The Sales Assistant works directly with CCM customers, loan officers, and processors to ensure a positive customer experience and facilitate timely loan closings.     

Job Responsibilities:

  • Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc.
  • Clarify/correct information and obtain additional information, as necessary, via phone, email, etc.
  • General clerical and phone support to loan officers and/or loan processors, as needed.
  • Send post cards/ thank-you cards to past clients/realtors.
  • Marketing content within Facebook and other social media platforms.

Qualifications and Skills:

  • High School Diploma or General Equivalency Diploma (GED) from an accredited institution.
  • Good verbal and written communication skills.
  • Ability to manage multiple tasks/projects and deadlines simultaneously.
  • Proficient computer skills, especially Microsoft Office applications.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government.

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