Retail Property Manage

The Property Manager (PM) is responsible for providing direct management oversight for the assigned retail properties.  The Property Manager is responsible for maximizing NOI and asset value on behalf of JLL clients.  Specific responsibilities include property management, operations, maintenance, client and tenant relations,  accounts payable collections, annual budgeting, risk management and financial reporting

** This position can be remote but must live within a commutable distance from client properties in Raleigh - Greenville - Fayetteville, NC**

General Responsibilities

• To develop, articulate and implement business plans for each assigned property, that are consistent with the owners needs and objectives to maximize asset value and NOI
• Monthly / Quarterly financial and management reporting as required by client
• To provide oversight of contractors and maintenance personnel at properties to ensure they are being maintained properly and as required.
• To build relationships in order to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities.
• Understanding the leasing process and effectively supporting the broker/agency leasing team.
• Maintain/Update Emergency Response Manuals and hold regular meetings with tenants.
• Ensure the assigned properties are managed consistent with JLL’s Core Practices and Standards of Excellence
• To project and achieve budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions.
• Implement the approved business plans and achieve the budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions
• Build relationships with tenants in order to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities
• Supporting the marketing efforts of the property
• Ensure the Assistant Property Manager’s responsibilities are being completed as required
• Understanding the leasing process and effectively supporting the broker/agency leasing team

Skills and knowledge

• In depth understanding of financial aspects of property performance
• Competency using Microsoft Office, navigating the internet, general use of personal computer
• Be customer focused – dedicated to meeting the expectations and requirements of internal and external customers
• Act with customers in mind, establish and maintain effective relationships with customers and gain their trust and respect
• Plan and organize – establish course of action to accomplish goals, develop plans for achieving results, orchestrate multiple activities at once to accomplish goals, uses resources effectively and efficiently, measure performance against goals, evaluate results
• Time Management – use time effectively and efficiently, concentrate efforts on a priority basis, time efficient & results oriented and successfully attends to a broader range of activities
• Interpersonal Savvy – relates well to all kinds of people in the organization, builds appropriate rapport, builds constructive and effective relationships, communicates well and uses diplomacy and tact
• Possess excellent written/oral communications – be able to write and speak clearly and succinctly in a variety of communication settings and styles, be able to project confidence and professional expertise.
• Problem Solving – Takes responsibility for solving problems, manages others well in problem solving and uses logic and innovative methods to solve difficult problems
• Must be willing to travel to assignments.

Education/Training

• Possess NC Real Estate License or be willing to obtain one.
• At least 5 years’ experience in retail property management, multiple property responsibilities preferred.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL. Apply today!