Retail Operations Supervisor

Severn, MD

Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As an Operations Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide an exceptional customer experience by ensuring store merchandising standards are achieved for all products while leading off sales floor support areas.

Get great perks.

Flexible full-time hours/shifts, weekly pay and generous paid time off; hiring immediately
Compensation based on qualifications and experience. Staples reserves the right to pay more or less.
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Schedule an interview immediately.

Within an hour of applying, engage in a brief conversation via text or e-mail to schedule an interview. We’ll let you know if you’re not eligible. In-person interviews are at the store location

Play an active role in helping your store, your people and your customer win.

Perform store merchandising standards for all products
Maintain off floor support areas for space optimization, including product and fixture storage
Assist in associate development and lead a team committed to operational excellence
Respond quickly to customer requests and concerns on the sales floor
Balance operational requirements while providing a positive customer experience
Monitor and anticipate store needs for supplies required to operate daily functions
Be flexible to perform other duties as assigned (e.g., merchandising, operations, store cleanliness)

Qualifications

Essential skills and experience:

Able to work a flexible schedule (including nights and weekends)
1+ year experience selling products or services
Experience leading a team and/or supervising others
Must be able to engage and speak to customers and understand their needs
Collaborate and work with other team members
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

Key holder experience within a retail environment
Clear understanding of merchandising and retail operations

Click to learn more about the employee benefits, programs and perks offered at Staples.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.