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Retail Operations, Specialist

Remote (United States)

Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise.


Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it.


We support 100% remote work for applicants who reside in the United States.


What you’ll be doing:

  • Support all cross division client communication, projects, and deliverables  
  • Proactively assist in the maintenance and enhancement of the client’s brand and product on Amazon 
  • Ensure & facilitate cross channel communication both internally & externally (Agendas, Actions Items/Follow Ups, Client Updates, etc)
  • Perform audits of client catalog data and make updates to enhance SEO and the customer experience
  • Troubleshoot operational challenges
  • Assist in deck creation for client presentations (QBR’s, Monthly/Campaign Recaps, etc) with data collection and analysis, and to ensure that formatting, grammar and flow of content is accurate and on-brand 
  • Utilize BI Analytics and other performance dashboards to provide data insights, find areas of opportunity, and drive client performance
  • Process large data files with the use of Excel and Google Sheets to create customized reporting
  • Identify opportunities for process improvement to simplify the path forward


We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. 


Requirements:

  • Proficient in Excel and PowerPoint; preferred strength in data analysis for business
  • Organized, with an ability to prioritize time-sensitive assignments 
  • Flexible and can deal working in an autonomous environment 


FLSA Classification: Exempt  


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Benefits:

Unlimited PTO: At Tinuiti, we believe you deserve time to rest and enjoy life unplugged from your devices. When you take time for yourselves, you’re able to bring your best self to work. That’s why we prioritize flexibility, a fully remote environment, and offer unlimited paid time off.


On top of that, we have 17 paid holidays and company-wide shutdowns, fittingly named Owning Our Offline (OOO), to give us all a chance to collectively log-off and step away from our desks together. Above industry standard work-life balance is something we’re proud of, and it’s one our most loved benefits from Tinuitians year-over-year.

  • Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
  • Retirement: Match up to 4% of your contributions at 100% with immediate vesting
  • Perks and Wellness: Fringe, Forma, Thankful giving, Equity
  • Learning and Development: Mentor program and more


Compensation:

The hiring base salary range for this role is $60,000 - $70,000. We also offer incentive pay. Beginning Q2 2024, this role will be eligible for our new RevShare program comprising a monthly variable commission opportunity and a discretionary annual bonus.  


Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.


We will provide more information on our benefits, incentive pay, and equity upon requests. Disclosure as required by the Colorado Equal Pay for & gt; Equal Work Act, C.R.S. § 8-5-101 et seq.

 

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.


Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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