Records Analyst

Apply specialized technical skills as an independent worker with minimal supervision; provide records management support for business units in maintaining their records to comply with the company's records and information management (RIM) program.

Essential Functions and Responsibilities

Perform duties related to records management, electronic information and image management and corporate history/archive management
Ensure the proper storage of semi-active and inactive physical records for which custody is given in a way that allows ready access by authorized individuals.
Provide input for RIM program and processes; write and update RIM program procedures
Review accuracy of the records metadata information on physical record transmittal forms: identify inaccurate records descriptions, record dates, classification or other metadata needed for records
Develop and maintain standard and guidelines for handling custodial records and files including, but not limited to:
Security procedures
File check-out and return
Location of files that have been checked out
Proper placement of returned files
Records retention
Provide training to peer groups and customers in record lifecycle management including the identification, classification and indexing of records
Provide information to and coordinate with employees and contractors involved with activities and projects associated with records classification and retention.
With direction, work with RIM and Corporate Communications groups to develop and implement records management communications that are appropriate to business needs
Assist with developing and delivering RIM training for ONEOK staff
Research, draft and monitor reference material made available for internal customers
Serve as a liaison with business units to establish and maintain consistent RIM-related procedures and practices
Assist with business units’ self-evaluation of compliance to the RIM program
Serve as a point of contact to provide assistance and guidance to customers with record classification, records retention determination and other RIM related processes and questions
Assist peer groups and business units with inventorying records and determining proper record classifications. This may involve ad hoc needs and project assignments
Assists with the implementation of new processes
Assist in record transfers to support acquisitions, mergers or divestitures
Understand, apply and consistently communicate with department peers and internal customers on RIM or information governance fundamentals, terminology and processes

Education

Associate's Degree in information management, business management or other related field; or an equivalent combination of formal education and the following job related experience:

Work Experience

Overall understanding of the ETL process
Understanding business problems and identifying data mining goals
Advanced Excel skills for analysis and normalization of data
Working with large directories
Discovering and defining data patterns – data mining
Data modeling/ mapping in preparation
Data normalization/ preparation
Records or information governance experience in working with RIM related systems and processes at an enterprise level
Experience in information resources management, information systems and technology, administrative management or law as it applies to records information and management
Experience in use and function of computers and software such as: Microsoft Excel, Word, Access and PowerPoint
Experience in use and function of RIM discipline related software and applications
Demonstrated experience applying RIM and information governance theory and knowledge to practice
Experience reading, interpreting and/or extracting information from various sources including files, contracts/agreements, legal documents, manuals, reports and correspondence

Experience and training related to:

Records management
Entering and maintaining information in databases
Handling confidential information

Knowledge, Skills and Abilities

Knowledge of: and detailed understanding of the purpose for a records retention schedule
Knowledge of: records management principles and best practices
Ability to: communicate with department peers and internal customers on RIM or information governance fundamentals, terminology and processes
Ability to: apply addition, subtraction, multiplication and division
Ability to: collaborate with organizations within an enterprise to successfully implement/maintain a comprehensive RIM program
Ability to: develop information, conduct meetings, provide training and give presentations
Ability to: work independently and in a team environment

Licenses and Certifications

None required

Strength Factor Rating - Physical Demands/Requirements

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
Walking: Moving about on foot (Frequently)
Sitting: Remaining in a seated position (Constantly)
Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
Climbing: Ladders, Stairs (Occasionally)
Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
Crawling: Moving about on the hands and arms in any direction (Occasionally)
Reaching: Extending hands and arms in any direction (Constantly)
Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
Hearing: Perceiving the nature of sound by the ear (Frequently)
Tasting/Smelling: (Occasionally)
Near Vision: Clarity of vision at 20 inches or less (Constantly)
Far Vision: Clarity of vision at 20 feet for more (Frequently)
Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

Employee is subject to inside environmental conditions

Working Conditions

Well lighted, climate controlled areas (Constantly)
Frequent repetitive motion (Constantly)
CRT (Computer Monitor(s)) (Constantly)

Travel

Travel to other locations required

Driving

Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.