Quality Technician

Pelham, ON

The Quality Technician will verify that production activities and staff comply with all regulations through on-site observation, inspections and auditing, ensuring that any deviations are documented, managed and controlled. The Quality Technician will complete preoperational inspections of facilities and equipment prior to production start-up.

Primary Duties and Responsibilities:

  • Performing in-process controls such as swabbing equipment for micro contamination and/or residue; settling plates (air testing), water testing, etc.  
  • Perform documentation review (i.e. batch manufacturing and/or packaging records, etc.) with high attention to detail using working knowledge of quality concepts and internal procedures. 
  • Coordinate with other Quality and Production employees to ensure all records are prepared and/or reviewed in a timely manner.
  • Prepare and present quality investigation reports.
  • Audit production equipment records for preventative maintenance and calibrations, including balances in rooms, probes, and equipment filters.
  • Ensure that all activities are documented as indicated in the Standard Operating Procedures (SOP)/batch manufacturing instructions and are compliant with GDP, and with the Cannabis Regulations.
  • Assists with process improvement activities and assists in appropriate re-training
  • Work in compliance of the Occupational Health and Safety Act
  • Comply with Quality standard operating procedures, policies and guidelines
  • Other duties as assigned


  • Post-secondary education is considered an asset.
  • Demonstrated proficiency to communicate (both verbally and written) in the English language
  • Demonstrated attention to detail in a fast paced, high stress environment
  • Must be completely proficient in Microsoft Office
  • Result- oriented with the ability to interpret and effectively manage multiple and competing priorities and time lines
  • Commitment to working in a team environment, with established team building abilities
  • Posses a high level of good judgement
  • Good observation skills
  • Flexibility in scheduling


Work Conditions

  • Manual dexterity required to use desktop computer and peripherals.
  • May on occasion be exposed to sounds and noise levels that are distracting or uncomfortable.
  • May work near others and can share the same work space.

Physical and Mental Demands


  • Stand for long periods of time with occasional sitting and walking
  • Talk or hear, both in person and by telephone
  • Use hands repetitively to handle, feel or operate standard office equipment
  • Manual dexterity with the ability to flex, reach and use fingers
  • Reach with hands and arms
  • Conduct routine and repetitive tasks
  • Lift up to 50 pounds.  


Vision Demands

  • Include close vision, distance vision and the ability to adjust focus


Mental Demands

  • Use written and oral communication skills
  • Read and interpret data, information and documents
  • Analyze and solve non-routine and complex problems
  • Observe and interpret situations
  • Learn and apply new information or skills
  • Perform detailed work on multiple, concurrent tasks
  • Work under deadlines with frequent interruptions
  • Interact with peers, management and others encountered in the course of work


HEXO cultivates an inclusive and respectful workplace. This includes treating everyone with dignity and fairness, and maintaining a workplace that is free of harassment, discrimination, and violence. We welcome and encourage applications from people with disabilities and people from different backgrounds and capabilities. This diversity brings our organization a wealth of experience that builds a better team. Accommodations are available on request for candidates taking part in all aspects of the hiring and selection process.

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