QA Analyst

Louisville, KY

The QA Analyst is responsible for testing the company's products to ensure that company standards and specifications are met. The QA Analyst will perform some, or all, of the following types of testing: functional, regression, & usability. Also, the QA Analyst works closely with the Manager, Application Engineering to ensure that the product is meeting the Waystar quality standards.What you'll be doing:

  • Develops, runs, and maintains manual tests and test cases within the software test suite; follows up with leadership to have test plans reviewed and approved, executes tests, & records results and defects 
  • Works with Application Engineers to reproduce & resolve problems in the functionality, accuracy, and efficiency of new or enhanced software features built by Application Engineering 
  • Ensures the quality of Application Engineering releases, and that Application Engineering efforts match their functional requirements 
  • Thoroughly understands and follows Application Engineering and QA processes and procedures 
  • Within scope of assignments, establishes and maintains thorough and accurate documentation of work and communicates technical issues to Application Engineers, QA leadership, Lead Application Engineers, and Managers, Application Engineering 
  • Analyzes and reproduces problems reported by Client Success; acquires a complete set of relevant data, so that the problem can be accurately characterized 
  • Additional duties as assigned 

What we're looking for:

  • High attention to detail 
  • Ability to execute recurring tasks with precision 
  • Strong analytical and troubleshooting capabilities 
  • Self-motivated and driven 
  • Bachelor’s degree in related field or equivalent work experience 

Preferred Skills: 

  • 0-3 years’ work experience is preferred 
  • Experience with X12 or Healthcare Revenue Cycle Management is preferred 


Waystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun. 

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