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Program Specialist

Minneapolis, MN +3

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Program Specialist will support the six Law Division programs – Diversity, Equity & Inclusion Council, Equity & Racial Justice Council, Pro Bono Committee, Student and New Attorney Experience Committee, Recognition & Team Building Committee, and the Well-Being Committee. This role will report to the Deputy Director, Legal Operations and will work closely with the Senior Project Manager – Learning & Development and Programs to facilitate communication between program leads and members to ensure that everyone is informed and up to date on program activities.

Key Responsibilities

  • Provide administrative support to program leads such as scheduling meetings/events, developing agendas, distributing follow-up materials, and coordinating onboarding process for student program participants with hiring manager and Legal Operations.
  • Organize and maintain program files to ensure that program-related information is accurate, consistent, and easily accessible. Support development of summary documents reflecting program activities.
  • Create/update program charter documents including organization charts, program rosters, and program descriptions.
  • Support budget and resource management by tracking expenses, preparing budget reports, and submitting payment/reimbursement requests.
  • Add calendar events and manage updates to program pages on SharePoint and Teams.
  • Monitor any program-specific inboxes and coordinate responses with program leads.

Serve as the liaison to external partners to manage:

  • Scheduling of sessions/clinics and volunteers
  • Coordination trainings, overview sessions, and other events
  • Conflict checks
  • Coordination with law schools and law firms regarding recruiting and scheduling for student programs
  • Maintain communications repository on Law Division SharePoint site.

If the successful candidate is located in Minneapolis, MN; Atlanta, GA; Charlotte, NC; Washington, DC; or another pertinent location within the U.S. Bank footprint, the role will be hybrid (typically three days a week in office). If the successful person is outside of the U.S. Bank footprint or in a location impractical for hybrid, the role is open for a fully remote.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience
  • Five to eight years of experience in project management activities

Preferred Skills/Experience

  • Highly organized with the ability to manage multiple tasks and deadlines simultaneously.
  • Ability to work independently and as a member of a team.
  • Thorough understanding of administrative procedures and processes.
  • Experience in managing projects from start to finish, including planning, executing, monitoring, and closing out projects.
  • Strong interpersonal skills with the ability to develop and maintain effective relationships at all levels of the organization.
  • Demonstrated written and verbal communication skills and experience.
  • Demonstrated commitment to diversity, equity and inclusion.
  • Knowledge and interest in racial equity initiatives, pro bono programs, and student development programs.
  • Proficient knowledge of the Microsoft Office suite, including Excel, Outlook, PowerPoint, SharePoint, Teams and Word.

We are proud that U.S. Bank has been recognized as a World’s Most Ethical Company® by the Ethisphere Institute and has been named the #1 Most Admired Superregional Bank by Fortune magazine.

Successful candidates for a position in the U.S. Bank Law Division support U.S. Bank’s core values, which guide what we do every day:

  • We do the right thing.
  • We power potential.
  • We stay a step ahead.
  • We draw strength from diversity.
  • We put people first.

In the U.S. Bank Law Division, we honor those values through our mission: “we guide our clients to remarkable results with expert legal counsel and ethical leadership.” Our commitment is evident in the work we do, not only for the Bank, but for our communities. The Law Division has received several awards for its pro bono contributions, including the Minnesota Corporate Pro Bono Council’s “Excellence in Pro Bono Award,” and we encourage our legal professionals to contribute time and expertise to pro bono work as part of their role. In addition, the Law Division has been recognized for its leadership and engagement in Diversity, Equity, and Inclusion initiatives.


If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster. 


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

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