Product Designer

We're looking for Product Designers to join our Core Customer and Revenue Growth teams. These are critical roles for expanding and retaining Zapier’s user base. You will play a part in rapid experimentation, and building out complex systems for our customers. Are you excited to work on challenging problems with a team of designers, product managers, and engineers? Then keep reading!

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About you

You’re a skilled designer and are continually growing. You have at least 4 years experience designing and building product experiences for end-users and have shipped design for a product used by a significant user base. You have a have a strong understanding of user-centered design and product thinking when making design decisions, and you back that understanding with compelling design solutions. You are able to quickly build up an understanding of all experiences and touch points that go into delivering value to our customers.

You are a skilled interaction designer. You craft high quality, end to end experiences. You build straightforward user flows, information architecture, and utilize the tenants of strong interaction design in your work. You leverage design systems for consistency and pay attention to the details of each screen. You work with engineers to ship experiences that are usable and aesthetically pleasing.

You leverage research and data. You enjoy learning from customers and team members, and you’re comfortable participating in research regularly to clarify or validate assumptions. You communicate what you learn with your team, and work with them to prioritize and iterate on solutions. You know how to measure the results of your work, test it with real users, and understand its downstream effects.

You're a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You'll use written summaries and reports to communicate design thinking, rationale, findings, and next steps to other designers, product managers, engineers, and the full Zapier team. You know how to tell a compelling story in a concise way.

You are self-directed and process driven. At Zapier, we believe in systems and processes that let us scale our impact to be larger than ourselves.

A Product Designer’s Role at Zapier

Zapier is a small, fast-paced company, so you'll get experience with a little bit of everything. That said, here are some things you'll probably do:

Lead the creation of delightful user-centered experiences leveraging a solid design process.
Conduct user research and communicate findings to your product teams.
Champion UX best practices to ensure we’re all making informed design decisions together.
Work with product teams to craft design solutions that move forward team’s goals and impact company metrics.
Lead discussions on UX/UI problems, and present alternative solutions to problems based on your understanding of user needs and business needs.
Request feedback from Design Team members, and other teammates around Zapier through asynchronous or synchronous communication.
Collaborate and share work early and often. Create clickable prototypes or provide links to assets with your teams for feedback and to conduct usability testing.
Deliver high quality, complete designs, and specifications for projects alongside PMs and engineers.
Adhere to established design patterns, or help to build upon and deliver improvements to existing patterns.