Privacy Operational Specialist

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

As a member of the Legal Policy Operations (LPO), you will be integral in ensuring that TikTok is a safe and trustworthy place for our community. LPO is responsible for balancing corporate compliance responsibilities with the appropriate operational safeguards to protect our users’ intellectual property, privacy, and wellbeing rights. Within and across each vertical, we work together to develop efficient workflows that mitigate legal risk. We are here to strike a scalable balance between what the law requires and what is operationally feasible to protect our users.

We are here to help all our Safety organization and wider company colleagues ensure that we are sustaining an equitable platform that inspires creativity across all markets. Our team is a group of specialists covering Privacy, Intellectual Property & Identity, Law Enforcement Response, and Legal Investigations (Violent Extremism and Child Safety)

On the Privacy Operations team, you will be responsible for analyzing and addressing time-sensitive privacy requests including data subject requests (DSR), internal escalations, or external inquiries. You will be responsible for enforcing, documenting and finding gaps and trends to help the team shape policies and processes related to privacy compliance.

This position will be full-time and will be based in our Los Angeles, CA location.

Review and respond to Privacy related inquiries and requests efficiently and accurately.
Be responsible for tracking Privacy requests.
Handle internal and external Privacy related escalations.
Collaborate with various global stakeholders on Privacy operations projects.
Identify areas to improve TikTok's Privacy practices and policies.
Stay current on present and upcoming privacy regulations (e.g. CCPA and COPPA).
Communicate and escalate Privacy questions and concerns to leadership and counsel as needed.
Gather and analyze relevant data to improve internal processes and consistently communicate insights to stakeholders across US and regional markets.
Draft internal documentation, workflows and procedures concerning Privacy.
Work alongside our Legal Policy Operations team on legal compliance issues.

Qualifications

Minimum bachelor’s degree in related field or equivalent practical experience.
3+ years of experience working in privacy or on an operational legal team, ideal candidates will have both.
Strong attention to detail, highly self‑driven and results oriented.
Proven successful record in handling sensitive matters
Exceptional written and verbal communication skills.
Exceptional interpersonal skills, diplomacy and the ability to work cross-functionally
Flexible and can adjust accordingly to ensure team efficiency and deliverables are met.
Passionate about data privacy.

Preferred Qualifications

IAPP CIPP or CIPM certifications preferred.
Experience working with international partners in different time zones.
Experience in law or policy within the Internet industry.
Comfortable reviewing and dealing with sensitive content.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Recruiting.Corp@tiktok.com