Policy Manager

Remote (United States)

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community you will join:

Airbnb’s Public Policy Campaign Team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the North America (“NAMER”) region, US and Canada specifically, we are engaged in hundreds of local conversations and negotiations with governments big and small. We engage governments at local, state, provincial and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules.

The difference you will make:

We are looking for a Public Policy Manager to support our campaigns across the Southeast US (mainly North Carolina and Tennessee). In this role, you will define policy goals and positions in your assigned states and implement them, working closely alongside other functional experts who support those goals through communications/media relations, community engagement, and partnerships. This role will report to the Public Policy Lead for the Southeast US (mainly North Carolina and Tennessee).

To do this role effectively you must be able to build trust and engage with a variety of stakeholders, including (but not limited to) local and state governments, industry associations, and community organizations, to help them understand our business, the contributions of our community, and effectively influence policy outcomes and brand reputation.

The ideal candidate will be passionate about Airbnb’s mission and tourism, and have experience in regulatory, public policy and/or political work in a relevant business or non-governmental organization, or in a political/government entity at the state or local level within the Southeast US region.

Frequent travel within the US should be expected once travel normalizes, along with occasional travel to our global headquarters in San Francisco.

A typical day:

Support the Public Policy Lead for the Southeast US region (mainly North Carolina and Tennessee) in coordinating and executing the company’s public policy strategy in the region, with a focus on influencing the development of favorable home-sharing regulation in key economies
With guidance from the Public Policy Lead for the Southeast US, define and execute Airbnb’s public policy strategy in assigned states
Develop strategic local/state stakeholder engagement opportunities and/or partnership programs, initiating and leading pilot partnership projects with key stakeholders to build/strengthen brand and effectively influence regulatory challenges and opportunities
Represent Airbnb in associations, panels, meetings, and events with government and elected officials, in order to help advance the company’s policy agenda
Develop and maintain relationships with an extensive network of contacts at the local, state and regional levels, as well as with allied groups and coalition partners – building these relationships from scratch if necessary
Develop external-facing documents, such as feedback to regulatory proposals or industry position papers, in short windows of time
Engage in research, writing, and other activities necessary to provide detailed and accurate analysis of developments affecting the regulatory landscape for home-sharing or any other Airbnb verticals in states across the Southeast US
Monitor local and state-level legislation/regulatory activity in assigned states and advise the company with respect to policy challenges/opportunities, ensuring progress is reported regularly and roadblocks flagged in a timely manner
Manage consultants and external resources to execute on policy priorities

Your expertise:

Minimum of 2 years of direct government relations and lobbying experience, preferably in one of the following fields: tourism, housing, or e-commerce/tech regulation – with a track record of favorably influencing regulation and/or legislation at the local and/or state level in the southeast region.
First-rate personal, political, analytical and organizational skills
Over 6 years of experience working on public policy issues in a relevant business or non-governmental organization, or in a political, governmental or regulatory context. Experience in the land use and zoning, sharing economy, or tech industry, a plus
Able to very quickly get up to speed on complex technical and regulatory issues
Excellent communicator with great interpersonal and presentation skills, both for subject matter experts and the layperson
Proficient in writing of policy papers and legislative proposals
Ability to work independently as well as as a team player in a matrixed work environment while managing multiple projects and producing the highest caliber work product
Adept at navigating complex organizational structures with multiple stakeholders across functions
Strong analytical and critical thinking skills; ability to resolve complex and unfamiliar problems in a timely manner
Acute attention to detail; extremely organized and able to help keep others organized
Embraces challenges with a positive and solutions-oriented approach
Self-starter with a sense of humor and the ability to thrive in a fast-paced environment
Proficiency in the use of online collaboration and productivity tools
Fluency (reading/writing/speaking) in English
Degree, or advanced degree, in related field
Willingness to travel potentially up to 50% of the time

How we'll take care of you:

Our job titles may span more than one career level. The starting base pay for this role is between $132,000.00 and $164,000.00. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application,, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.