People Operations Manager (HR)

As the People Operations Manager, you will work with the Dagne leadership team to develop and manage four main areas: Recruiting, Total Reward and Benefits, Organizational Development and People Operations Programs. In reporting to the founders, this is a great opportunity for a go-getter HR star to develop and systemize our employee-manager feedback loop, DE+I initiatives, employee development programs and employee engagement initiatives.

RESPONSIBILITIES:

• Recruitment:
• Implement and drive best-in-class, scalable DE+I recruiting strategies + initiatives
• Lead best-in-class talent acquisition practices to promote inclusive hiring and behavioral competency-based assessment standards
• Influence and drive targeted talent attraction methods (i.e., networking, job specific partnerships, social media, etc.)
• Diagnose and put in place initiatives that will drive retention and engagement
• Ensure adherence to federal and state hiring practices
• Total Reward and Benefits:
• Continuously examine and enhance Dagne’s compensation and benefits programs aimed at attracting and retaining talent
• Provide strategic leadership to ensure Dagne’s benefit programs are cost effective, competitive, and compliant
• Lead the compensation review program
• Lead annual benefits renewal and open enrollment in partnership with TriNet
• Oversee payroll practices and data integrity of TriNet
• Partner closely with founders and VP of Finance to define compensation budget and annual performance targets
• Stay informed of market trends, external compensation benchmarks and pay equity
• Manage the administration of equity for Dagne shareholders
• Manage the implementation and performance of benefits and wellness programs, policies, plans, and processes
• Keep founders, VP of Finance, and employees informed of pay and benefit-related legislation and requirements
• Lead the management of relationships with recruiters
• Oversee employee leave documentation, reporting and policy
• Organizational Development + Culture:
• Promote and institutionalize a culture of inclusion, respect, empathy and fun, both through our HR practices and through team-building initiatives
• Revise, communicate, launch, train and drive quarterly performance review process to ensure continuous development, growth, and feedback
• In conjunction with leadership, develop and implement strategies to increase inclusion and diversity within Dagne Dover
• Keep your finger on the pulse of the organization, supporting employees through difficult situations and influencing managers to enact changes that support the needs of our people
• Partner with senior leadership to define operational efficiencies and procedures to achieve company and team objectives
• Support the Founders in shaping and reinforcing a culture that aligns with Dagne’s core values and our commitment to the brand’s internal and external community
• Define and strategize aspirational talent and org structure outcomes to develop a roadmap to achieve sustained and scalable growth that supports Dagne’s growth objectives
• Develop and evolve talent mapping and role profiles to support talent development
• Coach and develop managers through difficult situations and conversations
• Continuously assess employee engagement, analyze engagement surveys, recommend action plans, and partner with employees at all levels to drive results
• People Operations:
• Institutionalize the Employee Handbook, and develop and communicate its policies and procedures while maintaining, revising, and updating it as needed
• Remain current on employment law to ensure compliance with applicable state and federal laws 
• Ensure processes remain efficient and compliant for both onboarding and offboarding talent
• Facilitate and investigate employee-related complaints, make recommendations for resolution in partnership with leadership
• As appropriate, guide and attend employee dispute meetings, performance improvement plan meetings and terminations in partnership with department lead
• COVID 19: Continuously assess and adjust return-to-work initiatives, owning the strategy and execution of the playbook

YOU:

• Have 5+ years of relevant HR experience
• Have familiarity with US employment laws and best practices
• Identify, resolve or refer complex issues in support of a positive work environment
• Interpret policies and regulations to ensure fair and equitable resolution of issues
• Use people metrics and analytics to identify trends as well as to track efficacy of Dagne HR strategies
• Are intrinsically motivated to create a positive Dagne HR structure
• Enjoy working in a fast-paced and ever-changing startup environment
• Are passionate about Dagne Dover, consumer goods and people
• Have strong relationship aptitude, while being objective and HR role-focused
• Are an experienced leadership influencer and partner
• Are a DE+I champion who thinks about it in all parts of our business
• Are a positive cross-functional collaborator who people love working with
• Are highly organized doer who is not intimidated to be an HR team of one
• Are a structured thinker and expert communicator

YOU - PREFERRED:

• Have experience with Retail HR recruiting, problem solving and workplace dynamics
• We work remotely but the candidate should be based in the tri-state area

US:

Founded in 2013, Dagne Dover is a digitally native, women-owned brand that designs problem-solving bags for all aspects of life. At its core, our company is aimed at making lives easier through empathy and good design. We love people, and we love making people happy.