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Partner Operations Manager

San Francisco, CA

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive.


This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.


We are looking for a Partner Manager to join our Monetization Product Partnerships team with focus on supporting business development for Organic and Commerce partners. Organic and Commerce partners are a critical to enabling user discovery, scaling interactions, and driving business growth on TikTok. As a Partner Manager, you will focus on both existing partners and new business development centered around organic business solutions designed to allow businesses to thrive on TikTok.


The team’s culture mirrors that of a small start-up; a team of entrepreneurs and leaders with an eye for what's next. In this role you will work directly with partners in verticals ranging from commerce, content and community management, local services (food & delivery), events & ticketing, to travel. Partner Managers will work closely with various internal stakeholders including product, strategy, legal, partner activation & enablement, and marketing to develop new ways for consumers to interact with products, services and experiences they love.


In this role, you will:

  • Source and qualify new partnerships that fit into overall Organic and Commerce verticals.
  • Manage core operations for business development efforts, including annual planning, OKRs, ongoing reporting and contract work, proactively resolving business issues.
  • Drive product and business adoption of monetization product integrations and solutions
  • Project-manage complex integrations with various partners
  • Identify opportunities to scale existing solutions for more businesses and creators.
  • Define complex programs and integration paths with strategic partners to enable TikTok advertising, discovery, commerce, and creator monetization at scale.
  • Represent Tiktok in external meetings with executives from other companies while displaying the highest personal integrity and ethics.


Qualifications

Preferred Qualifications:

  • 5 to 10 years of client-facing experience in partnerships and business development.
  • Experience owning and scaling growth projects in a fast-paced technical environment
  • Experience developing complex integrations with third parties.
  • You're a builder, incredibly organized and process-oriented.
  • You are a strategic thinker, but you’re also a doer, and enjoy rolling up your sleeves to execute.
  • You thrive in an environment with changing priorities and responsibilities, and you’re able to make and stand behind decisions without a clear roadmap.
  • Experience presenting to internal and external audiences at all levels of seniority.
  • Quantitative/analytical experience.
  • Experience working as part of an international team.
  • Strong e-commerce platform, organic / social management, and local services product acumen
  • Knowledge of organic content and creator monetization is a plus.
  • Experience dealing with native payment solutions and integrations a plus. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.


Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.


We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tt.accommodations@tiktok.com


For Pay Transparency - Compensation Description (Annually)


The base salary range for this position in the selected city is $118000 - $201000 annually.​


Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​


Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.


We offer the following benefits to eligible employees: ​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​


Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​


We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

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