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Operations Supervisor

Lowell, MA

Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Cash Supervisor.

The Cash Logistics Supervisor is responsible supervising the inside currency operation. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Cash Supervisor assists the Cash Logistics Manager in the secure, safe and efficient functioning of the armored car facility. 

This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink’s and its customers, as well as the safety of persons on the premises of Brink’s and its customers. 

Key Responsibilities:

  • Provide first line supervision to Cash Logistics employees
  • Oversee daily cash operations including but not limited to deposit verification, change order preparation, inventory management, and opening and closing of branch and vault check in/out
  • Provide coaching and skill development to employees on a consistent basis
  • Create employee scheduling to support daily work load
  • Adhere to SLA performance and contract requirement
  • Leverage systems, equipment and process redesign to drive continuous process improvement in quality and efficiency
  • Secure inventories by executing controls and ensuring strict quality compliance with security procedures
  • Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
  • Maintain accurate records, handle customer inquiries, and balance transactions daily
  • Processing support when needed
  • Maintain orderly and clean work areas, including all machines, tables, cabinets and storage areas
  • Assist Management as need to meet branch goals
  • Cross-train and perform other duties as assigned

Minimum Qualifications:

  • Minimum of 3 years operations experience in a cash or vault processing environment
  • Minimum of 21 years of age
  • A valid firearms permit or ability to pass applicable firearms licensing
  • A valid guard card or ability to obtain a guard card or any other required licenses
  • Satisfy all applicable Department of Transportation requirements
  • Minimum of 21 years of age
  • A valid firearms permit or ability to pass applicable firearms licensing requirements
  • A valid guard card or ability to obtain a guard card or any other required licenses
  • Able to lift at least 50 pounds

Preferred Qualifications:

  • Supervisory experience in a production environment
  • Cash handling experience in the secure logistics or banking industry
  • Experience in a coin processing environment
  • Knowledge of lean/process improvement methodologies
  • Bachelor’s Degree

Professional Skills:

  • Excellent ethics and integrity
  • High attention to detail
  • Collaborative work style
  • Strong basic mathematical skills
  • Excellent customer service
  • Ability to work independently
  • Professional, positive demeanor
  • Ability to influence and lead

Brink’s is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we’re needed. We do it because we’re trusted and valued. We do it because it makes us proud. Brink’s Proud. 

What’s Next?

Thank you for considering applying for a job at Brink’s U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. 

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s U.S.

Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink’s is also committed to providing a drug free workplace. 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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