Operations Supervisor

Cresco Labs is seeking an Operations Supervisor to join our facility. The Operations Supervisor will be responsible for the accurate fulfillment and delivery of sales orders. In this role, you will use your experience in distribution operations and general labor environments to ensure an efficient operation in accordance with all Company safety procedures and policies.

CORE JOB DUTIES

• Oversee the transfer, intake, accuracy, delivery, and return of orders/product
• Prepare manifest and necessary paperwork for routes
• Support the GM in creating tentative and daily routes based on location, appointment time, traffic flow, etc. Consider driver hours when selecting a driver for each route
• Monitor the driver and/or warehouse associate as the order is checked for accuracy, quality, and compliance
• Provide METRC Manifests for each driver
• Create and complete returns using RMAs (WMS)
• Record daily activity as each driver arrives
• Prepare a Product Transfer daily or weekly, depending on transfer amount
• Maintain a compliant, secure, and fully-operational facility and/or facilities
• Supervise all roles within the warehouse to ensure processes are completed correctly and efficiently
• Review dispatch resources and control response times
• Professionally express conflict between Operations and all other departments using proper documentation. Compromise and create solutions with appropriate team members to avoid future conflict
• Provide a safe and functional environment for all employees inside the warehouse and out in the field with Union, HR, and company consideration
• Document and if necessary, report incidences with proper evidence for reference
• Regulate office and warehouse management systems
• Support GM to carry-out scheduled and unscheduled maintenance for building and vehicles
• Facilitate regular A/R transfers securely with Finance
• Monitor employee schedules, time-off, fuel usage (SC Fuels), and other applications of company policies
• Improve processes after evaluating efficiency regularly

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• 2-3 years experience in supervisory or related field 
• Knowledge of developing standards 
• Analyzing and managing processes
• Must have past experience with inventory control and reporting 
• Safety management and surveillance skills
• Experience in a highly regulated industry preferred

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.