Operations Manager


The Operations Manager at Fantasy will help support our operational and administrative initiatives to help our business grow. As a part of the operations team, you will serve as Fantasy’s primary point of contact across all business units. You’ll partner with and report to the Director of Operations and work closely with the CEO, Managing Director, and all staff members. You’ll think beyond the ordinary to support teams in shipping world-class products for world-leading organizations.

Launch digital products and services with world-leading organizations

You’ll work with the world’s most forward-thinking companies, including the likes of Netflix, Spotify, Ford, Asana, Tesla, Dolby, Ancestry, Salesforce, and many others. You’ll work across diverse industries and across varying form factors, ranging from automotive, luxury, travel, operating systems, website ecosystems, design for voice and artificial intelligence

Crafting experiences that people love

  • You have a positive, can-do approach and attitude and thrive in a collaborative environment.
  • You take pride in representing the company and know how to make everyone feel welcome.
  • You strive to maintain an organized and efficient workplace, and your prioritization, time management, and follow-up skills are top-notch.
  • You ask the right questions and have a strong ability to work both independently and collaboratively.

Partnering with a world-class team

  • You will be responsible for managing, coaching, and developing up to three direct reports.
  • You are an equal parts thinker and doer, you enjoy delving into a problem, assessing the situation, making a recommendation, and then driving through to the result.
  • You can pivot quickly with new information or changing priorities.
  • You will manage relationships with vendors and service providers.
  • People love to have you on their team. You love to be part of a team.

Working with forward-thinking organizations

  • You’ll oversee office needs and day-to-day operations of corporate HQ, ensuring that the office is maintained with the highest level of care and quality.
  • Maintain alarm and video systems and oversee floor security for two offices.
  • Oversee office and team-building events. 
  • Serve as admin for various applications including G-suite, Fantasy website, document storage, software licensing, firewalls, network security, video conferencing, and other productivity tools.
  • Supervise the maintenance of office equipment, computers, software, and printers.

Experience / Key Personal Qualities

  • 5+ years of experience leading a team and developing talent.
  • Superior attention to detail, research, organizational and problem-solving skills with superior prioritization skills.
  • The ability to navigate ambiguity and solve complex problems. Calm under pressure; pragmatic.
  • Ability to work with people with different views, personalities, goals, and needs, and to help different stakeholders find business alignment.

Fantasy EOE

Fantasy is an Equal Opportunity Employer. Since 1999, diversity has been vital to our success and ability to create products and services used and loved by millions of people all over the world. We are committed to continually fostering a diverse, equitable, and inclusive workplace.

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