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Operations Manager

Memphis, TN

We are looking for an experienced operations leader to join our team as an Operations Manager. In this role you will have the responsibility for the end-to-end operations for our Memphis, TN location. This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shipping requirements and volume peaks. Your goal will be to provide the highest quality service for our customers by establishing best-in-class processes while maintaining optimal cost structures.

The ideal candidate will be flexible, self-motivated, analytical and possess excellent communication skills with demonstrated experience driving process improvement initiatives. Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization will be critical to this role. ISO experience is also strongly preferred.

Key Responsibilities:

  • Active management of production, quality and technical support area
  • Serve as key communication link between operations and customers (internal and external)
  • Workforce Management in a temp labor environment
  • Maintain production, quality, reliability, safety and security requirements
  • Hire, train, evaluate and develop production management staff

Minimum Qualifications:

  • 5+ years of operations experience within an multi-client supply chain and high tech environment including developing, motivating, and leading cross functional teams
  • Bachelor’s Degree preferred
  • ERP Systems experience required, SAP preferred

Physical Demands & Work Environment:

  • Must possess ability to function in a high-pressure, fast-moving environment
  • Divided between office setting and operations environment



  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Work Location: In person

About our company: 

Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

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