Operations Manager

Fort Smith, AR

The Operations Manager leads and integrates the efforts of the operating teams to orchestrate the area resources across multiple shifts and assure quality product is safely manufactured in sanitary conditions. The Operations Manager is responsible for managing the area within cost goals and produce sufficient quantities to meet our customer's demands with motivated and engaged associates. As required, The Operations Manager will act as the sole authority over all site assets and activities as needed during periods of Site Director absences. Continuous improvement is a key aspect of this role. It will be accomplished through developing and maintaining an organization that demonstrates improvement by continuously driving faults lower.


What are we looking for?

  • A Bachelors degree, in Engineering, basic sciences or business related disciplines.
  • Demonstrated experience working in Quality and Safety
  • Thorough technical knowledge of process, equipment, controls and products.
  • Knowledge of Food and Drug Laws, OSHA requirements.
  • Minimum 3 years of experience in a food production environment.
  • Minimum 7 years in a production environment.
  • Minimum 5 years in a supervisory or managerial role.
  • Ability to work any shift as needed.
  • Comprehensive knowledge and understanding of human relations skills, principles and team building processes.
  • Strong working knowledge of manufacturing, warehousing and engineering functions in a food processing/distribution facility.
  • In depth knowledge of Mars policies, objectives and organization structure.
  • Food Manufacturing experience and knowledge of food safety.
  • Knowledge of Good Manufacturing Practices.


What will be your key responsibilities?

  • Food Safety and Product Quality - Assure the ongoing production of safe and defect free products consistent with the principles of Mars. A proficiency of HACCP is required; this manager owns ongoing training and championing of quality goals and improvements at the area level. 
  • Goal Setting and Measurement - Through Operations teams, establish site performance standards and goals based on site goals and strategies; measure, control, take corrective action and report results as appropriate in all areas of responsibility.
  • Troubleshooting - Manage/guide the technical area coverage resources for the troubleshooting and repair of process/packaging equipment problems, with the objective of effectively utilizing these resources to achieve desired performance levels and continuous improvement initiatives.
  • Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken. The Operations Manager is the key resource to deliver regular business performance updates.
  • Technology Advancement - Advise the Plant Director and Technical Manager when opportunities exist for moving the area forward in technological change. Recommend improvements, which would result in new and improved equipment and or methods to minimize production costs and improve quality.
  • Area Strategy - Participate with the Plant Director and other Operations support associates in the creation and implementation strategies that will improve overall site operations and support the Mars Supply Excellence (MSE) objectives.


What can you expect from Mars?

  • Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

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