Operations Cost Analyst

ZoomSan Jose, CA4 months ago

Zoom is growing at an explosive pace by every measure revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!


  • Manage data center and telecom expenses
  • Perform monthly carrier and data center expense analysis to support cost reduction initiatives
  • Evaluate and track global carrier rate plans (inbound/outbound rate, TF, local#, etc.)
  • Review telecom invoices for abnormal usages, rate accuracy and determine course of action to remediate
  • Assist Lead/Senior Analysts to build COGS (cost of goods) Reports for Leadership
  • Support the monthly close and forecasting process, working closely with accounting in reconciling month-end close numbers with forecast, and continuously refining forecast variables.
  • Collaborate with Zoom Account Payable and Finance Team to manage Purchase Orders, track and ensure products and services are received promptly and accurately to ensure on time payments to vendors
  • Support rate comparison functions for Zoom Business Units (Zoom Audio Conferencing, Zoom Phone, Global Porting team, etc.)
  • Support Data Center Project Management team with purchase order submittal 
  • Assists in training and improving team member’s analytical skills


  • BS/BA in a business-related field, preferably within economics / finance / accounting 
  • 2-4 years related experience in Finance or Accounting
  • Experience developing business cases, financial forecasts, pricing analysis, and cost improvement initiatives
  • Experience driving business processes improvements through people, processes & systems
  • Ability to communicate with non-technical audience to understand business and explain complex financial topics in a clear & concise manner
  • Ability to be flexible with changing priorities, significant ambiguity and to be comfortable working with minimal supervision
  • Demonstrates working knowledge in accounting and finance
  • Must be detail oriented, display a high degree of professionalism and be able to work under pressure while meeting all established deadlines

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