Operations Assistant

Richmond, IN

Are you self-directed and have a strong results-oriented demeanor? If so, we would like to invite you to pursue a position with our team. The Operations Assistant will function in assisting Technicians with the preparation and execution of startup, changeovers, and line completion. This position will have primary responsibility for executing the master sanitation functions, coordination of production materials, safety compliance, data collection, quality checks, maintaining 5S Visual Workplace, inventory (storeroom and packaging), team problem solving, and overall production support. This position works within a structure that requires considerable interaction with others throughout the facility and multiple functions.


Principal Duties and Responsibilities


  • 15 % Assists with startup, changeovers, and line shut down of automated and manual equipment throughout the production facility
  • 15% Performs Housekeeping activities as per master sanitation schedule, and conducts/participates in area housekeeping assessments as required to meet all GMP’s, FDA, regulatory and Corporate requirements
  • 15% Assists with finished goods preparation and inspection; including top cap placement, inspection checklist, legible date codes, quality of bag seals, and packaging inventory/put away
  • 10% Monitors and supports line operation during lunches, breaks or as needed
  • 10% Removes and disposes of Production line waste according to Standard Operating Procedures
  • 10 % Cleans and sanitizes equipment throughout the production areas during operation
  • 5% Supports packaging lines with staging of resources needed based on the production schedule including hand stacking of all bag sizes
  • 5% Performs basic quality checks
  • 5% Manages Dump back/Regrind/Reblend product movement
  • 5% Attends the Shift Transition Meeting to understand current shift production schedule
  • 5% Understands and complies with Hill’s policies, safety standards, Good Manufacturing Practices (GMPs) and Food Safety. Identifies and reports Food Safety issues to management. Completes necessary training, monthly learnings and audits

Total Percent (not to exceed 100%)


This is not an exhaustive list of duties or functions.


Education/ Experience Requirements

Basic qualifications include: High School Diploma or equivalent

Problem assessment, problem solving and basic math skills

Basic computer skills in MS Word and Excel

Basic understanding of mathematical calculations, weights and measurements


Preferred qualifications include: Technical College/Vocational school certificate or an Associate’s Degree in related areas of manufacturing

Food safety experience and/or ForkLift experience.


Expected Areas of Skills/Knowledge/Abilities

  • Complete understanding and adherence to all Quality, GMP’s, AIB and Micro [C&S Guidelines], EOHS, and safety standards and guidelines.
  • The ability to contribute additional work hours when needed to meet business demands. Must be able to work any shift schedule, including nights and on occasion weekends.
  • Ability to effectively communicate with other technicians, maintenance technicians, quality technicians, and member of management
  • Responsible for role modeling the CP Values and the Principles of Managing with Respect.
  • Ability to clearly and effectively express ideas.
  • Teamwork and strong interpersonal skills.
  • Self-directed with strong results-oriented attitude.
  • Planning and organizational skills.

Able to work in a standard manufacturing environment:

  • Ability to bend, climb, crawl, and work in confined spaces, and work in hazardous condition spaces for up to twelve hours per day.
  • Ability to push totes containing product up to 800 Ibs.
  • Ability to work in extreme weather conditions with temperature ranges from cold to hot and humid
  • Ability to use hazardous materials
  • Ability to lift up to 50 lbs. repeatedly to perform quality checks on product bags, clear jams and dump back product for rework. Consequences of not being able to lift these bags include having to scrap the materials rather than reworking the product in the production process, which could result in a financial impact
  • Use a stand-up or sit-down forklift, intermittently for up to twelve hours per day
  • Walk unlimited distances each day.
  • Frequently walk up and down multiple levels of steps, multiple times a day, up to 8.5 levels - carrying tool bag, materials, or other supplies that weigh 25 lbs. on average
  • Occasionally climb ladders or ledges, with tie-off equipment when required
  •  Frequently bend at waist 90 degrees and flex at knees 120 degrees
  •  Wear required personal protective equipment, including hearing, eye, foot and dust protection.
  •  Perceive visual and audible alarms and radio while wearing hearing protection
  •  Receive and transmit information in person and by radio communications

Leadership Competencies (Should match the Colgate Global Competencies)

  • Teamwork and Collaboration
  • Relationship Building
  • Effective Execution


Functional Competencies (Should match the Colgate Global Competencies)

  • Manufacturing Management
  • Partnerships & Collaboration


Working Relationships (Key partnerships and reporting relationships)

Does this position supervise: No

  • Operations Technicians
  • Quality, Operations, Maintenance, Engineering, EOHS, HR, Finance, Procurement, etc.
  • AIB, FDA, USDA, and other external auditing agency’s or customers
  • External Cleaning and Sanitation Services
  • External Temporary Employees
  • External supply Vendors
  • Shift Coordinators, Team Leaders, Operation Planners, and Managers

Equal Opportunity Employer

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