Operations Analyst

Raynham, MA +4

Depuy Synthes, a member of Johnson & Johnson Family of Companies, is recruiting for an Operations Analyst located Raynham, MA, Warsaw, IN, Bridgewater, MA, Mooresville, IN, and Monument, CO!

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide.

The Operations Analyst is responsible for developing, implementing, communicating, and analyzing metrics, identify and implement process improvement opportunities across the Orthopedics Network. Partnering with business users on providing data for business case and functional requirements. Supporting MedTech facilities with system(s) troubleshooting, training and problem solving.

Closely work with all functions and support or lead process improvement projects or analytics to ensure the achievement of company objectives. Manage reports, projects, metrics, and operation tasks in accordance with the Standard Operating Procedures (SOPs), focusing on safety, quality, environmental compliance, the Credo, operational budget, and the operational calendar.

Key Responsibilities:

  • Supervise iDOC failures for inbound and outbound lanes across the various systems (B2B, OTC, and WMS).
  • Recommend new processes or process improvements and lead the implementation of prioritized assigned projects, within the encouraged and agreed-upon parameters (cost, time, etc.).
  • Support development and continuous improvement of standards along with implementation and improvements of systems.
  • Deploy systems and tools utilizing skills in database management, such as Oracle SQL Plus and spreadsheet analysis to help the organization drive continuous improvement.
  • Complete day-to-day operations in accordance with defined SOPs, policies, regulations and laws (i.e., SOX) and ensure reports and metrics align with company standards.
  • Generate, Review and Publish Reports and Metrics and develop new reports with a focus on Automating Manual Reporting procedures.
  • Provide data insight and analytics.
  • Perform quality and compliance-related activities to drive customer happiness and adherence to regulations.
  • Complete investigation and associated corrective or preventive actions for assigned nonconformance
  • Satisfy completion and certification of all applicable SOPs, safety, material handling, drug handling, and any other required training as identified by Johnson & Johnson.
  • Carries out other related duties as required. Additional duties might include a variety of inventory management, order picking, receiving, shipping, and housekeeping tasks.



  • Bachelor’s degree is required; an advanced degree preferred.

Experience And Skills:


  • A minimum of six (6) years of related experience.
  • Confirmed analytics experience with strong problem-solving, interpretation, and communication skills.
  • A high degree of proficiency with MS Excel including pivot tables, VLOOKUPs, and macros.
  • Operations knowledge and experience of WMS & ERP, with experience implementing WMS & ERP.
  • Flexibility to work various shifts in support of projects and organizational goals.


  • Direct Supply Chain experience and/or support of Supply Chain functions with a strong dedication to improvement and understanding of end-to-end supply chain.
  • High level of proficiency with MS PowerPoint to successfully display and eloquent analytics.
  • Experience with metric management software such as Tableau or Power BI including applying database applications query and analyze data.
  • Leadership or supervision experience is a plus.
  • Med Tech and/or cross-sector experience or knowledge.


  • First-rate communication and interpersonal skills, including verbal and written, and the ability to influence non-technical and technical staff.
  • Ability to work constructively and collaboratively with other experts and teams, with the ability to adapt and compromise.
  • The position will require up to 25% domestic travel!

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through ground breaking programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability

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