Operation Support Associate

Pfizer Sanford, NC

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

What You Will Achieve

You will be responsible for planning and coordinating various manufacturing activities with process engineers, supervisors and managers involving multiple site manufacturing departments.  You will be managing manufacturing cGMP documentation system, operations training systems, support planning and scheduling. You will be proficient in maintaining manufacturing inventory for consumable items and manage duties in multiple vaccine programs/departments in a manner consistent with site and corporate cGMP, safety, environmental and human resources policies, procedures and compliance initiatives. As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative teaming environment for your colleagues.

It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

  • Contribute to completion of project milestones and organize own work to meet project task deadlines.
  • Update and maintain information in manufacturing support systems used for planning, variance tracking, and continuous improvement.
  • Execute assigned activities associated with the Operator care program.
  • Execute batch activities on-time and without injury or defects.
  • Execute and sustain the components of the lean management system, such as 5S, standard work, and visual management.
  • Coordinate sample collection and labelling.
  • Coordinate the issuance, tracking, and review of batch records and other controlled documents to ensure target product based cycle times are met.



  • Bachelor's Degree and 0-2 years experience
  • Knowledgeable of project management tools and techniques
  • Knowledgeable of Good Manufacturing and Good Automation Practices
  • Excellent organizational and time management skills
  • Good team based collaborative problem solving
  • Excellent communication skills, both written and verbal


  • Prior purchasing related experience


Some standing, bending, pushing and lifting (up to 40 lbs.) may be required on a daily basis when the colleague is supporting work in manufacturing.  Other job functions require working in an office setting where sitting and computer usage would be the norm.

Other Job Details:

  • Last Date to Apply: November 25th, 2021  

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

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