Omni Client Experience Manager

Rebag is actively seeking a Omni Client Experience Manager focused on digital sales working out of our New York City retail store. This digital sales-focused role involves efficiently advising, educating, styling and assisting customers. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This is a true start-up sales environment.

Job Responsibilities

• Passionate about selling through CRM platforms
• Able to maneuver through multiple software platforms
• Ability to build rapport and maintain personal relationships through digital platforms
• Strong written communication skills that prove interpersonal skills
• Achieve sales targets on a consistent basis
• Lead and assist the store in achieving maximum results
• Share a portion of preserving/maintaining the brick-and-mortar retail experience from both a customer-facing and daily operational capacity, following the lead of the Store Director
• Drive innovation focused on optimizing current retail sales program, and building/ testing new programs and opportunities
• Comfortable standing on your feet for long periods of time

What We Expect You to Bring To The Table:

• Luxury fashion experience in sales and have a knowledge of the luxury resale market
• Experience with CRM and a variety of clienteling/outreach tools
• Self-motivated and strong background in driving sales
• Proven track record of exceptional performance, high productivity and meeting deadlines
• Multitasking and strong time management
• Strong project planning, tracking & organizing skills
• Excellent written and verbal communication skills; must be able to present data in an organized manner
• Proof of COVID-19 vaccination is required for employment

Salary: 60k-80k + monthly retail bonus