Omni Client Experience Manager

New York, NY

Rebag is actively seeking a Omni Client Experience Manager focused on digital sales working out of our New York City retail store. This digital sales-focused role involves efficiently advising, educating, styling and assisting customers. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This is a true start-up sales environment.

Job Responsibilities

  • Passionate about selling through CRM platforms
  • Able to maneuver through multiple software platforms
  • Ability to build rapport and maintain personal relationships through digital platforms
  • Strong written communication skills that prove interpersonal skills
  • Achieve sales targets on a consistent basis
  • Lead and assist the store in achieving maximum results
  • Share a portion of preserving/maintaining the brick-and-mortar retail experience from both a customer-facing and daily operational capacity, following the lead of the Store Director
  • Drive innovation focused on optimizing current retail sales program, and building/ testing new programs and opportunities
  • Comfortable standing on your feet for long periods of time

What We Expect You to Bring To The Table:

  • Luxury fashion experience in sales and have a knowledge of the luxury resale market
  • Experience with CRM and a variety of clienteling/outreach tools
  • Self-motivated and strong background in driving sales
  • Proven track record of exceptional performance, high productivity and meeting deadlines
  • Multitasking and strong time management
  • Strong project planning, tracking & organizing skills
  • Excellent written and verbal communication skills; must be able to present data in an organized manner
  • Proof of COVID-19 vaccination is required for employment

Salary: 60k-80k + monthly retail bonus

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