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Office Assistant

Miami, FL

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems.

We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.

How You Will Make an Impact

Frida is looking for an Office Assistant to join our Center Office team. The selected candidate will be representing Frida daily by creating a positive experience for all guests and employees. You will be the welcoming face of Frida! 

The right candidate will be responsible for greeting clients, vendors, and visitors in addition to performing a wide range of administrative assistant and office duties. Responsibilities to include:

  • Be a welcoming and friendly face for the company as our receptionist, greeting and assisting visitors when they arrive at the office and promptly notifying employees of their guest's arrival
  • Act as Frida’s front line with external parties by answering Frida’s general phone with exceptional customer service and relaying messages to the appropriate person
  • Manage inbound/outbound packages and mail promptly
  • Support Executive Assistants with guests and executive packages
  • Assist with resolving any office-related issues by working alongside the Workplace Experience Director 
  • Assist the Center Office Team with administrative tasks, as needed
  • Assist the People Experience team with all events 
  • Place all office-related orders for supplies, food, and beverage
  • Order all working meal requests for the Frida teams
  • Manage inventory reports for the HQ sample closet 
  • Work alongside the People Experience team to create a best-in-class daily workplace experience for all employees
  • Assist with vendor invoices and tracking payments
  • Manage Center Office monthly expenses by collecting receipts and submitting reports 
  • Assist in managing calendars, travel, and expenses for certain C-Suite executives as requested
  • Act as the point of contact between C-Suite executives and employees/partners and facilitate internal communication as needed

What You Will Need

  • 2+ years of experience in an administrative capacity; prior work with hospitality is a plus! 
  • Excellent judgment and organizational skills
  • Experience in calendar scheduling and booking travel  
  • High level of empathy and the ability to understand other’s needs while balancing priorities 
  • Enthusiastic about serving others
  • Comfortable with a fast-paced environment and excited by rapid growth and change 
  • Excellent interpersonal, verbal, written communication, and relationship skills
  • Flexibility and capacity to work under pressure and with time constraints
  • Basic proficiency in technology systems to work in partnership with IT on simple day-to-day problem solving
  • Proficient in creating spreadsheets, decks, and proposals in Google Workspace  
  • Fluent in reading and speaking both English and Spanish

Physical Requirements:

  • Physical ability to lift and move boxes up to 20 pounds, 
  • Sitting and standing for long periods of time

Who You Will Work With

Frida is an organization that values collaboration and community. As the Office & Administrative Assistant, you will work closely with the Center Office, EA’s, and Executive teams. 

Why You Will Love Working at Frida

  • Robust health benefits including:
  • Comprehensive medical, vision, and dental plans
  • Employer paid life insurance
  • Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability 
  • FSA & HSA
  • 401k matching up to 4% with immediate vesting
  • Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater 
  • Flexible paid pregnancy and parental leave
  • Weekly wellness programming including manicures & pedicures, massages, and carwashes
  • Dog friendly office - feel free to bring your best buddy with you to work! 
  • Learning & development opportunities for professional and personal growth
  • Company-wide events & outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it’s getting together for our annual Fam Jam bash or giving back to our community through a day of service
  • Exclusive employee product discounts

Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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