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Office Assistant

Remote (Michigan, United States)

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work® - Most Loved Workplace® - Forbes Best-in-State Employer

PRIMARY PURPOSE: To support office administration functions. 


  • Types form letters.
  • Sets up, maintains and locates claim files.
  • Processes packets.
  • Conducts computer data entry and processing; documents claim files in the system correctly.
  • Prepares spreadsheets and documents in software applications.
  • Answers and initiates telephone calls as required.
  • Maintains stationary supplies.
  • Sends overnight and messenger outgoing mail.
  • Processes returned letters and unidentified mail.
  • Transmits facsimiles.
  • Prints reports and documents.


  • Performs other duties as assigned.
  • Supports the organization's quality program(s).


Education & Licensing: High school diploma or GED required.

Experience: Six (6) months clerical experience or equivalent combination of experience and education preferred.

Skills & Knowledge

  • Good oral and written communication
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies


When applicable and appropriate, consideration will be given to reasonable accommodations.

  • Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
  • Physical: Computer keyboarding, travel as required
  • Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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