Manager, Sales Planning

New York, NY

The Manager, Sales Planning will lead a group of individuals within the Sales Planning organization, ensuring quality controls on all planning work. The Manager, Sales Planning will be a strategic partner to our Advertising Sales team and provide thoughtful and compelling programs that deliver successful outcomes for our Advertisers.

The Manager will be well versed in digital advertising platforms, tools and products and advise our advertiser and agency partners of New York Times solutions that meet their goals. The Manager will engage with NYT sales leaders and customers to ensure excellent customer care.

The role will oversee the growth and development of the individuals reporting directly into them.

RESPONSIBILITIES:

Manage a team of Planners and Senior Planners
Crafting departmental strategic direction, annual goal setting and monitoring progress to goals
In-depth knowledge of NYT’s vast ad products across web and mobile/tablet
Vigilant quality control to ensure all outgoing sales materials meet the advertiser’s needs and uphold the departmental inventory, pricing, and operational integrity that’s expected of NYT.
Use performance criteria and team analysis to assess planner skill level and weight the need for any improvements or additional training
Conduct bi-annual performance reviews giving constructive feedback and direction for each planner.
Serve as Pod Leader for specific categories of business - weighing in on work streams, strategic media/tactics, and serve as a voice for the planning portion of strategic RFPs for each pod, ensuring alignment with fellow Pod Leads. Also make key decisions surrounding account ownership/assignment, team bandwidth, etc. that dictate day-to-day approach for Planners within their Pod.
Stewardship of hiring & on-boarding best practices for all new Planners
Provide support to team through regular feedback, training and mentoring
Collaboration with other department heads to support overall department and company goals and objectives
Liaises with Sales leads, HOIs and Pod Leadership to ensure Planners are meeting company and client expectations
Monitor and calibrate a heavy, daily incoming workflow, including retrieval and assignment of new RFP/revision requests (via SalesForce), plus nimbleness in evaluating and reassignment of tasks as needed for coverage or as deadlines/priorities change; Relays this information to fellow Pod leaders and works within Pod to qualify work streams and evaluate bandwidth
Promote teamwork and coordination across team members.
Set expectations for deliverables, ensuring that all projects are delivered on-time, within scope and within budget
Expertise with internal inventory, media planning and contract management systems, as well as external platforms and other operational processes
Dissemination of vital departmental information that affects workflow and performance (such as process changes, new systems or ad products, vendor partnerships, business rules, etc.)
Oversight of 3rd-party partner services

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.