Manager Process Engineering

Atlanta, GA

Standard Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:

  • 3 years

Certifications & Licenses:

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Preferred Qualifications:

  • Industrial Engineering Degree or other related Engineering Degree
  • 3+ years experience practicing process improvement
  • Experience practicing Agile or Kaizen ways of working
  • Experience leading others
  • Lean Six Sigma certification
  • Proficient in: Microsoft Office (Outlook, Excel, PowerPoint, Word, Sharepoint, Power Apps, Visio), Google Cloud Platform (Big Query, Big Query Assistant), Tableau, Jira

Knowledge, Skills, Abilities and Competencies:

  • Strong business, functional and/or store knowledge for their area of responsibility
  • Leadership and management experience preferred
  • Strong operations, retail and/or field experience required
  • Ability to partner/communicate well with the field/stores
  • High sense of urgency in responding to field needs
  • Strong big picture; strategic thinking skills
  • Strong quantitative skills such as statistics and data analysis.

Position Purpose:

A process engineering manager is responsible for leading cross-functional projects to enable efficient, effective, and repeatable processes within store operations in support of business strategies. They will plan, align, and lead their teams and key business partners toward making progress on respective projects. A process engineering manager will spend time developing annual and quarterly roadmaps in collaboration with business partners, ensuring teams are making progress on deliverables. They will lead their teams to solve problems using the IDOV process while leveraging Agile ways of working, driving productivity, throughput, and improved associate and customer experiences. Major Tasks, Responsibilities & Key


  • 20% Lead project team of process engineers and business partners to complete process improvement projects through Gemba walks, process mapping, root cause analysis, benchmarking, etc.
  • 20% Lead team to design, test, and iterate through solutions
  • 20% Guide the team to utilize analytics to provide insight, interpret results, or recommend decisions
  • 10% Synthesize results and findings through PowerPoint and stakeholder presentations
  • 10% Lead the team through Agile ways of working, including sprint planning, story sign-off, and demos
  • 10% Partner with IT, UX, and business teams to deliver scalable solutions to the field
  • 5% Develop direct reports through weekly one-on-ones, quarterly development sessions, etc.
  • 5% Create quarterly and annual process improvement roadmaps by partnering with business teams

Nature and Scope:

  • Direct and indirect reports typically include 2-5 Business Analysts.
  • Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
  • Typically procedures for analyzing situations and making conclusions are very diverse.
  • Typically considers among many different options or procedures when solving problems.
  • Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

Environmental Job Requirements:


  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


  • Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:

  • Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

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