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Manager Information Technology

Atlanta, GA


Delta IT is on a journey of transformation. We are changing the way we do business from top to bottom. As thought leaders within Delta, we strive to create meaningful and innovative solutions and are looking for leaders to help us realize our vision.

Crew systems is looking for a talented IT Manager to contribute to and help drive the product strategy as it launches to our user base and build upon it with additional modules, features, and capabilities while we sunset an older platform. IT Manager is responsible for delivering the right solutions on time, within the allocated budget while ensuring that they adhere to technical and operating standards supporting Delta Information Technology. 

Additional Responsibilities Include:

  • Lead the Crew Scheduling & other capabilities of Crew Modernization; enhancement of the product through new or existing features as well as additional modules as defined by the business processes
  • Collaborates with product team members (Scrum Master, Engineers, and Product Owners) to create secure, reliable, scalable software solutions
  • Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
  • Build and maintain high performing product team through hiring, mentoring, and developing the team members professionally 
  • Engage portfolio team and product owners in agile development process including roadmap planning and iteration planning meetings
  • Ensure that appropriate development resources are in place to deliver all business functionality required for new and on-going capital and operating needs
  • Fosters collaboration with team members to drive consistency across product teams 
  • Manage the budget associated to Crew roadmap deliverables, and commitments
  • Identify areas of improvement and partner with stakeholders to drive scalable, & reliable solutions
  • Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively 
  • Adjusts the team processes, listening to feedback and guiding the team through the changes
  • Owns the production operation and monitoring of the system and is aware of its service level agreements


Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary, industry-leading profit sharing program, and performance incentives 
  • 401(k) with generous company contributions up to 9% 
  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health 
  • Domestic and International space-available flight privileges for employees and eligible family members
  • Career development programs to achieve your long-term career goals 
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
  • Recognition rewards and awards through the platform Unstoppable Together
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare


  • 6 or more years of combined experience with IT
  • 5 or more years of experience in roles related to software engineering
  • Strong leadership ability with a track record of developing people and achieving challenging objectives
  • Experienced with leading transformation programs incorporating agile methodologies, disciplines, practices, and techniques for the delivery of new and enhanced applications
  • Knowledge of the products and services regarding cloud platforms; ability to utilize related tools and technologies to develop cloud solutions and deploy applications on cloud platforms
  • Ability to design and create automations that allow for process efficiencies and self-service in the cloud environment
  • Consistently prioritizes safety and security of self, others, and personal data. 
  • Embraces diverse people, thinking, and styles. 
  • Possesses a high school diploma, GED, or high school equivalency. 
  • Is at least 18 years of age and has authorization to work in the United States


  • A BS/MS degree in a technical, scientific, or related field
  • Demonstrated experience developing relationships at all levels of an organization
  • Experience working with diverse teams located across various locations
  • Functional knowledge of the airline IT processes
  • Highly adaptable, a driver of change, and capable of quickly rallying teams / peer groups
  • Experience with modern technology stacks
  • Experience with mission and business critical applications

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