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Manager, Industrial Engineering

Phoenix, AZ

The Industrial Engineering Manager is a new role and will be an integral member of our Industrial Engineering (IE) team at Stitch Fix. The IE team acts as a critical owner of Stitch Fix’s operational development and continued growth. This individual is the key driver at Stitch Fix in how we continuously evolve and improve the fulfillment environment within our network of warehouses, with a goal of ensuring we have optimal layouts, processes, and automation to run our daily operations.


The role is responsible for our fulfillment centers across the US, and will support local needs at this role’s home base fulfillment center. They will maintain close relationships with our Warehouse Operations, Algorithms, Systems Engineering, and Finance teams. This role is a hybrid position at our warehouse in Phoenix, AZ.


YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

  • You will be responsible for the network wide rollout and management of large strategic initiatives, such as implementing and optimizing warehouse automation, leading a lean methods program within warehouse operations, or leading a six sigma program for the network.
  • You have the opportunity to indirectly lead and inspire a team of industrial engineers and technicians across our network of warehouses in the United States.
  • We analyze processes to identify and eliminate waste and constraints in warehouse processes.
  • Lead the overall productivity of our operations equipment by reducing equipment cycle time, the occurrence of quality and rework defects, and unplanned downtime.
  • Research and leverage technologies to design and implement new warehouse processes and equipment that will enable our warehouses to support business growth.
  • You have the opportunity to implement a network wide lean warehousing program, including methods such as 5S, value analysis, standard work, SMED, TPM, and material flow systems (pull systems, theory of constraints DBR, etc).
  • You have the opportunity to utilize your Six Sigma experience to train and coach others in advanced data analysis and Six Sigma methodology, and lead a network wide Six Sigma program.
  • Conduct the economic evaluation of ideas and technologies, and write the business cases to support the financial well-being of our company.
  • Design and continuously evaluate the layouts of our warehouses to ensure the efficient flow of goods.
  • Create and update the technical specifications that define our equipment and facility standards, and warehouse automation concepts. Write the documents necessary to procure equipment and technical services such as scope of work, performance requirements, and acceptance criteria.
  • Provide project management and leadership throughout the entire project life cycle, including discovery, planning, design, installation, launch, and operational support.
  • Experienced with utilizing the six sigma problem solving and approaching each significant problem using the DMAIC methodology
  • With our Operations partners, we facilitate the creation and documentation of our operational network standards, technical operating procedures, and workstation designs.
  • Lead workshops and teach others in the areas of advanced problem solving, lean methods, and process optimization.
  • You’ll partner on developing, and communicating the IE project roadmap and OKRs at Stitch Fix - including chances to communicate the plan and outcomes to our senior leadership team
  • You will support the facility design and layouts for all of our warehouses
  • You’ll be responsible for improving key operational metrics such as cost per order, throughput (units per hour), and equipment efficiency.
  • You will be a steward of our Associate first culture through enabling our associates to maximize their performance with new and exciting operational enhancements such as lean methods and collaborative automation and robotics
  • You’ll be a key strategic liaison between the warehouse operations and our HQ business partners.
  • Champion and embody the Stitch Fix culture, mission and values.


WE’RE EXCITED ABOUT YOU BECAUSE…

  • You have 10+ years of total experience in technical roles that leverage your engineering and project management skill set.
  • You have 7+ years of experience applying advanced lean methods and automation technology.
  • You have 7+ years of operations experience (fulfillment operations experience is a plus!)
  • You have 5+ years of project management and organizational change management experience
  • You have a 4-year Bachelor’s degree in Engineering (industrial or mechanical engineering is a plus!)
  • You have a Six Sigma Black Belt certification.
  • You will travel close to 25% for this role.
  • You enjoy working independently as well as part of a team
  • You have superior spreadsheet skills, including basic financial modeling
  • You can also put together a killer slide deck
  • You have keen problem-solving skills, with the ability to identify, research, and analyze problems, determine alternative solutions, and create action steps
  • You have strong interpersonal and communication skills
  • You have the ability to research and analyze large amounts of data, with great attention to detail
  • You work well in a demanding, fast-paced environment and can manage competing priorities
  • You are organized and service-oriented towards our internal and external clients
  • You’re excellent at written and verbal communication and can clearly and concisely present information
  • You are open to continuously providing and receiving both affirming and constructive, developmental feedback
  • Above all else, you are bright, kind and motivated-by-challenge. 


WHY YOU'LL LOVE WORKING AT STITCH FIX...

  • We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
  • We cultivate a community of diverse perspectives— all voices are heard and valued.
  • We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
  • We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
  • We boldly create the future while keeping equity and sustainability at the center of all that we do. 
  • We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
  • We offer comprehensive compensation packages and inclusive health and wellness benefits.


We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style.


This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 


COMPENSATION AND BENEFITS

Our anticipated compensation reflects the cost of labor across several US geographic markets, and the range below indicates the low end of the lowest-compensated market to the high end of the highest-compensated market. This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.


Salary Range

$150,000—$150,000 USD


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To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.


Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected]


You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness 

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