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Manager I, Product Design

Englewood, CO

With so many demands on our attention, why do people still watch TV? TV still remains a cultural touchstone. Watching and discussing TV with friends, family, and colleagues provides a deep sense of comfort, connection and community that fills our needs to relax, escape, dream, and learn. At DISH Network, we foster a deep sense of community and connection in the experiences we create for our customers AND for each other. And we’re hiring! 

 

The DISH TV product group is accountable for the most exciting aspects of DISH, with responsibilities over user experience, partner integrations and apps, emerging video technologies, and hardware for mobile, web and TV (10ft). 

 

DISH TV is looking for a Product Design manager. This is a management and senior level contributor role (player coach) requiring at least 6 years of direct and or relevant experience as a UX or Product Designer and 0-2 years experience managing people. This role reports to the Senior Manager of Product Design. As a player coach you’ll blend your management skills and design expertise in coaching, staffing, team objectives and own product design for one of three core product areas of our customer journey; personalization, sports, or beyond TV.


Job Duties and Responsibilities

  • You will support your product area team as an expert IC AND manage the engagement, happiness, and success of 1-2 direct reports
  • You will support 1-2 product designers' growth and development and guide them in their career goals.
  • You will apply your knowledge and expertise in the execution of design across the product development life-cycle of your product.
  • You will give and solicit feedback from our community of designers in order to continually raise the bar of quality and in effort to provide consistent mobile, web and TV (10 ft) experiences
  • Evangelize and uphold design standards, principles and usability heuristics.
  • You are a thought leader as a design practitioner and are always striving to improve our customers, users and employees experiences
  • Ensure research efforts are both efficient, meaningful, and support strategic and tactical initiatives.
  • You’re well versed in design methods and operations; able to guide yourself and designers through efficient execution of design work with consideration of the holistic user journey.
  • You will align research insights with design strategy, design execution, and business objectives.
  • You understand, apply, and communicate the importance of design principles, usability heuristics, and design systems in making design decisions.
  • Able to balance your own commitments with the needs of your team and direct reports. 
  • Guide the efforts of your team and reports towards the right problems and desired outcomes.


Skills, Experience and Requirements

WHAT YOU BRING

  • You serve to ensure those you manage are successful in their work and careers. You are developing the next generation of design leaders.
  • You have the drive and passion to teach and coach others.
  • You’re able to simply and clearly communicate complex ideas and problems. 
  • You deliver candid, clear and constructive feedback. 
  • You’re continuously looking for ways to improve team culture, communication and collaboration. 
  • You’re effective at influencing others and building positive relationships across the team and business
  • You’re confident with strong opinions, loosely held with a high degree of humility and integrity.
  • You bring an empathetic ear and curious eye to how you communicate and guide people. 
  • You take pride in listening to understand, communicating up and often.


EDUCATION & EXPERIENCE

  • Bachelor’s or Masters degree from a four-year college or university in HCI, UX or Product Design, OR UX certification OR relevant work experience and OR a combination of relevant education and work experience.
  • At least 6 years experience as an IC product designer or UX designer
  • 0-2 years experience managing people. 
  • Real-world experience applying principles of agile, Design Thinking, and User-Centered Design methods to the complete product development life-cycle.
  • You have successfully released iOS and Android apps! 

 

NICE TO HAVE

  • TV and or streaming experience a bonus but not needed to deliver amazing experiences
  • Hardware and software interaction design experience.
  • Direct people management experience


Salary Range

Compensation: $120,000.00/Year - $165,000.00/Year

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