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Manager, Content & Copy

New York, NY

COTY is looking for smart leaders who are tenacious, passionate, and fearlessly kind.

We’re looking for an eCommerce Manager, Content & Copy (Consumer Beauty) to join our eCommerce team. This role will work in partnership with Consumer Beauty (“CB”) brands (See our brands here: across US and Global teams to have a truly best in class eCommerce site experience for all Coty CB products, across all of Coty’s top US retail partners. 


Reporting into the Director of Digital Experience, this role is responsible for ensuring Coty CB products lead the market in eCommerce site execution and conversion. This will be done by managing the end-to-end planning, execution, and optimization of all eCommerce product touchpoints. 


A balance of strong organizational, project management, communication, and analytical skills are needed for the candidate in this position to succeed. This role will manage a team of two direct reports. 



In this role you will be responsible for the following:

  • New Product launch planning, in collaboration with brand, media, and sales teams; A trusted go-between for ensuring eCommerce content and copy is considered at every step of launch planning
  • Briefing of eCommerce content and copy needs to Brand partners, ensuring alignment with retailer requirements and expectations
  • Project Management for on-time and in-full delivery of Brand content and copy toolkits; Detailed tracking of delivery and resolution-planning when delivery expectations are not met
  • Audit, manage and optimize all content-related consumer experiences on US retailer digital product pages. This includes: assets, videos, enhanced content, copy, user-generated content and ratings & reviews.
  • Analysis and presentation to leadership of content performance, conversion, engagement, consumer sentiment, AB tests, and competitor benchmarking in the beauty industry
  • Identify and monitor the latest trends in eCommerce content. Desire to always push the boundaries for Coty CB Brands in leading best-in-class retailer site experiences
  • Assist with ongoing vendor management related to: ratings & reviews seeding, content creation/syndication, copy optimization and digital shelf analytics.



We’d love to see candidates who have:



  • Knowledge in eCommerce user experience; understanding of site navigation and merchandising
  • Ability to use left and right sides of the brain, balancing creative inputs and exploration with structured process and measurement
  • Beauty Lover, with strong desire to work in Makeup, Nail Color & Treatment, and Fragrance
  • Self-starter mentality, with ability to create and take ownership of projects, tracking oneself against scorecards and key performance indicators (KPI’s)
  • Very strong project management skills
  • Very strong analytical skills 
  • Successful at collaborating and x-functional relationship building
  • Strong presentation and communication skills
  • Ability to manage team of two direct reports with varying experience and skill levels
  • Bachelor’s degree



  • 4-6+ years-experience in beauty
  • Search Engine Optimization (SEO) copywriting knowledge
  • Understanding of P&L planning, forecasting, and sales reporting
  • Vendor Management, with experience managing contracts and negotiating terms



This is unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way. 


Coty’s global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.



Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.


Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.



We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.


Please click here to review the Notification of Equal Opportunity Rights poster


Base Salary Range: $90,000 - $105,000 + bonus 

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