Manager Communications

Atlanta, GA

Acquired by American Express in 2020, Kabbage is a leading FinTech company changing the way small businesses manage their cash flow. Applying automation and real-time data, Kabbage provides small businesses a suite of integrated cash-flow technologies from flexible lines of credit, digital business checking accounts, fast payments and predictive business analytics. Now with the powerful backing of American Express, Kabbage can offer millions of small businesses the opportunity to access digital tools to help them grow bigger, lasting companies. While we've received numerous awards and recognition—such as Entrepreneur's Top Company Cultures, Inc Magazine's Top Private Companies, GlassDoor’s Best Places to Work, and Forbes FinTech 50—it is our people, our culture, and our leaders that make Kabbage such a great place to work.

At Kabbage, we strive to be the place where a diverse mix of talented people want to come, to stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other wonderful characteristics that make us different.

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Your mission:

Help define the corporate narrative of Kabbage, an American Express company, leading critical aspects of external and internal communications.

What you'll be doing:

Ideating, crafting and telling relevant stories that deeply connect with small businesses.
Supporting PR priorities, from media relations to event support and corporate communications materials.
Leading Kabbage’s social media profiles, building content that engages its followers and attracts new ones.
Overseeing external communications and brand activities such as influencer campaigns and analyst relations to further enhance the Kabbage story to new and existing audiences.

What we're looking for in you:

Initiative: Actively finds ways to make improvements at work.
Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change.
Collaboration & Influence: ability to successfully influence and bring together internal and external stakeholders to achieve shared goals.
Communication: Able to see and communicate the big picture in an inspiring way; determines opportunities and threats through comprehensive analysis of current and future trends.
Creativity/Innovation: Generates new and innovative approaches to problems; open to new ways of doing things. Balance brand consistency with ability to push our creative direction to keep it fresh.

Assists in the development and coordination of employee communications activities. Assists in the implementation of policies and programs to increase employee awareness and knowledge of company activities affecting employees.

What you should have:

4+ years of communications and/or media relations experience.
Proven track-record of developing and earning stories with top-tier publications and other relevant outlets.
Excellent writing, editing and proofreading skills.
Experience with managing influencer campaigns from end-to-end
A strong sense of story—understanding what makes content compelling across a variety of formats including:
Keynote presentations and internal communications
Long-form written content such as executive bylines
Short-form media, from social posts to video clips
An innate ability to adapt; you should be someone who enjoys an environment where every day is different.
An unmatched attention to detail. You do not let things fall through the cracks.
Ability to translate complex topics into clear, honest communications.
A passion for small businesses; you know that doing the best for the customer requires a collaborative approach and a no-ego mindset to work in partnership across teams.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.