Logistics Specialist

This position is part of the Supply Chain Logistics leadership team that manages the global flow of information and product for multiple segments of The Walt Disney Company. Utilizing world-class logistics systems, optimizing logistics processes and pushing the envelope to execute effective innovation. If you’re excited by managing various aspects of logistics client relationship and third party supply chain companies than don’t miss this fantastic opportunity to join our team

Responsibilities of the Role      

• Shipment Management: Utilize OLIVER bulk planning functionality.
• Review demand/flow recommendations and execute shipment tendering and carrier selections
• Execute third party logistics optimization center cross-dock pool points (LOC/CFS facilities
• Oversight of OLIVER systems use by LOC; ensuring proper optimized use of the planning and local shipment execution freight cost goals.
• Input, maintain and validate all OLIVER master data tables including partner master setup, rates, equipment, warehouse appointment scheduling constraints, locations, etc.
• Validate and update shipment ETAs to final destinations
• Receive all supply chain partner invoicing for supply chain fees.  
• Manage all partner inquiries on account statement and status.
• Manage logistics system user help desk to address service now incidents in a timely manner
• Parcel Account Administration
• Field client escalations of shipment issues after delivery. Manage disposition instructions and execution of claims filing and collections with supply chain partners.
• Manage claims processing for both International and Domestic Operations. Provide claims resolutions and communicate results to carriers and clients.
• Execute all user enablement and user training.
• Manage systems support resolution of trouble tickets opened by system users via Call Center.

Requirements

• Create and maintain user training manuals
• Execute the audit, allocation of fees to LOBs and payment processing via OLIVER system, third party payment system or direct processing into SAP.
• Manage and direct external supply chain partners (suppliers, carriers, third party consolidators, draymen, etc.) Manage claims processing for both International and Domestic Operations. 
• Provide claims resolutions and communicate results to carriers and clients.
• Resolve shipment issues resolution with internal Clients and outside vendors.
• Ensure freight delays are recognized and resolved.
• 1 years’ experience in logistics/finance operations related position.
• Strong Microsoft Excel skills, Tableau, TMS.

Education

• Bachelor’s Degree in Supply Chain Management, Logistics or Finance; or equivalent work experience.

About Consumer Products Games & Publishing:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Consumer Products Games & Publishing.

Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request.

This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.