Logistics Assistant

We are looking for a new Logistics Assistant who will provide day-to-day administrative assistance to the logistics, operations, and customer service departments. As a Logistics Assistant, you will be responsible for organizing and submitting orders to vendors and warehouses, receiving and sharing tracking numbers with other departments or team members, and handling order processing communications/requests. This position will also assist with inventory management and shipment scheduling and routing.

Job Duties

• Communicate with vendors to handle order processing requests such as order cancellations, address updates, return to sender requests, call tags, and any other requests necessary.
• Share updates on requests with vendors and other departments including Customer Service, Retail, Accounting, etc.
• Organize and submit manual orders to the appropriate vendors and warehouses.
• Update tracking numbers into the company’s order management system to facilitate daily operations.
• Monitor material transport and delivery for timeliness and ensure any in-transit issues are rectified and resolved promptly.
• Handle call tag, in-transit damage, and return-to-sender claims.
• Packaging and shipping small item products when needed.
• Provide accurate tracking and reporting via Google Sheets and Excel.

Requirements

• This position is full time and based at our corporate office in Scottsdale, AZ
• Experience in logistics or business operations 
• Proficient in Excel or Google Sheets

Benefits

• Two weeks of paid time off
• Medical benefits options
• Professional development and training
• Private nap room
• Employee discounts on Amerisleep products
• Gym, swimming pool, and basketball court access on-site
• Beautiful commons area with putting green