Library Assistant

Suwanee, GA

At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.

We are currently seeking to fill our Library Assistant position at the Georgia campus with a highly qualified and passionate individual.

Employment Type: Full-time, Non-exempt

We are seeking an Evening and Weekend Library Services Specialist to provide essential library services at our GA Campus during non-standard hours. In this role, you will be responsible for supporting library users during evenings and weekends, offering assistance in circulation and reference services, overseeing the Library and Information Commons facility, and ensuring smooth user access. You will also be responsible for maintaining accurate records and supervising student assistants during night and weekend shifts.

Requirements + Skills/Abilities:

Education: High school diploma
Experience: 2 – 3 years of library experience
Excellent communication and interpersonal skills
Strong service orientation
Proficiency in computer skills
Familiarity with library website resources
Knowledge of database searching and e-journal retrieval
Ability to assist users with mobile resource downloads and usage
Detail-oriented
Proficiency in Google Suite, Microsoft Word, and Excel

RESPONSIBILITIES AND DUTIES:

Circulation Services:

Charge, discharge, and renew library materials; manage holds as necessary.
Respond to circulation and library collection-related inquiries.
Interpret and communicate library policies on facility access and collection use.
Address patrons' special requests and complaints, escalating issues to ITS staff when necessary.
Troubleshoot user access problems and promptly inform librarians.
Assign tasks and monitor the performance of work-study students.
Serve as the primary contact for Interlibrary Loan (ILL) on the Suwanee campus.

Reference Support:

Assist users in locating desired information.
Provide guidance on the selection of appropriate resources.
Aid users in searching databases and other library resources.

Online Resources and Systems Management:

Collaborate with e-resources and systems librarians as the main point of contact on the Suwanee campus.

Statistics Management:

Gather and maintain statistics related to interlibrary loan, gate counts, space occupancy, and patron interactions.

Miscellaneous:

Participate in special projects as required.
Serve on library committees as needed.

If you are a dedicated individual with a passion for assisting library users during evening and weekend hours, possessing excellent communication and computer skills, we encourage you to apply for this Evening and Weekend Library Services Specialist position. Join our team and play a vital role in supporting our library community during extended operating hours.

PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.