Legal Operations Specialist

San Francisco, CA

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft connects people to transportation to change the way we live and get around our communities. Lyft’s legal team is growing rapidly, and we are looking for a Legal Operations Associate to help us scale. Come be part of a team at Lyft focused on enabling and optimizing the operational efficiency of our legal team.

The ideal candidate is a consummate problem solver with strong leadership, planning, communication, and collaboration skills. The successful candidate will be highly self-motivated, with the ability to handle multiple projects, and work with a diverse group of legal and non-legal personnel across the organization and at all levels. This person should be both strategic and tactical and can do what it takes to keep processes running efficiently, as well as deliver key results that have a material impact on the business. This role will report to the Head of Legal Operations.



  • Manage operational processes to maintain and support legal systems and technology, including workflow automation, contract management, ebilling/matter management, and document management.
  • Assist in developing relevant project and process documentation and self-help tools as needed: dashboards, toolkits, legal training, Q&A, process flows, etc.
  • Organize, manage, and execute on assigned cross-functional and departmental projects.

e-Billing/Matter Management:

  • Assume responsibility for our outside counsel and e-billing/matter management processes, including 
  • Manage law firm retention agreements and onboarding with AP, opening and closing matters, and coordinating accrual/budget requests
  • Manage integrations for approved invoice payment requests to AP 
  • Manage new timekeeper review and approval
  • Interact independently with attorneys, administrative assistants, and outside counsel to answer questions concerning invoicing/status, onboarding, retention guidelines, and any system or process issues

Contract Management:

  • Assume responsibility for the optimization, integration, and operations of our contract management systems and technology
  • Oversee and help streamline contract workflow processes: including drafting, organizing, tracking, document storage, and template/playbook management
  • Manage process for triaging/assigning legal review requests for requisitions in Oracle
  • Manage and fulfill signature requests to internal Lyft authorized signatories
  • Be a primary point of contact to the business to answer questions regarding legal contract review support and processes, and triage incoming contract related requests


  • A minimum of 3-5 years of legal operations, contracts/case management, legal project management, and/or outside counsel or legal client management experience
  • Direct experience implementing and/or managing legal technology, e.g. Contract Lifecycle Management (CLM), e-Discovery, e-signatures, Enterprise Legal Management (ELM), e-Billing/Document Management, IP Management Systems, litigation management tools, e-Rooms/databases, etc.
  • Proven ability to collect and analyze available information, and execute effectively and autonomously in complex or ambiguous situations


  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

Until further notice, Lyft employees working in the United States and Canada in any capacity (on a daily or hybrid schedule, remote, or as a visitor) are required to provide proof that they are fully vaccinated and up to date against COVID-19. Fully vaccinated and up to date means an employee has: 1) received all recommended doses in a primary series of COVID-19 vaccine; and 2) either has received a booster dose or is not yet eligible to receive a booster dose but will do so when eligible. Lyft will maintain records associated with your vaccination history in a way that is compliant with all relevant Federal, state and local laws. Exceptions to this requirement are employees who require religious or medical exemption as approved through Lyft's accommodations process. New employees must provide proof of full vaccination or receive an accommodation exception approval prior to their start date.

This role is work-from-anywhere, excluding the following states and all U.S. territories: Alabama, Delaware, Iowa, Kansas, Mississippi, Oklahoma, West Virginia, Puerto Rico

Subscribe to Job Alerts