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Learning and Development Manager

Remote Seattle, WA

Now Brewing – learning managers! #tobeapartner

 

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.


Starbucks is seeking a highly skilled and motivated learning manager to manage a small team that supports the learning and development for the partners supporting procure to pay operations and spend management. The procure to pay operations team’s main responsibilities include administering, designing, and ensuring compliance within purchasing and accounts payable processes, supplier onboarding, enabling and verification of purchases (requisitions, purchase orders receipt or purchase approval), payment authorization and processing.


The team supports all North America expense, new store construction/remodel, and inventory purchasing and payables. This role requires a highly skilled and ambitious professional who identifies learning needs and develops and maintains learning solutions that build functional capability and meet business objectives. Models and acts in accordance with Starbucks guiding principles and values.


As a learning and development manager, you will:

  • Manage, mentor and develop a team of learning specialist to create and support the development of programs for the procure to pay operations team and the spend management program
  • Develop and recommend strategies for specific learning program(s) and implement recommendations that support the achievement of business goals and strategy
  • Manage the development process of programs from initiation through to completion, including management of scope, scheduling, defining deliverables, review cycles, resource tracking and reporting, for partners within the operations teams and key stakeholder groups, including external Starbucks vendors
  • Defines and manages maintenance, revision or retirement recommendations for leaning curricula and resource materials using defined L&D processes
  • Evaluate and analyze feedback and key metrics to measure the effectiveness of L&D programs and processes 
  • Consult with subject matter experts and stakeholders on L&D implications of potential business decisions and gap analysis between current performance and business goals and requirements


We’d love to hear from people with:

  • Delivering learning programs, 8-10 years
  • Facilitating groups and delivering presentations, 8-10 years
  • People management, 8 years
  • Individual and organizational performance consulting, 8 years
  • Designing adult training and instructional programs, 6 years
  • Implementing learning programs technology, 6 years
  • Building innovative learning experiences to address business objectives, 6 years


As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. 


You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.


This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. 


*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.


The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.


If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. 


Join us and inspire with every cup. Apply today!


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.


We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.


Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].


Pay: 115,500 - 180,700 /annually - Bonus Eligible: Yes

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