Lead Digital Experience Strategy

Remote

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for leading the experiential design of user experiences, utilizing qualitative and quantitative data to define problems, prototyping useful and attractive online tools and landing pages, and collaborating with team members and business partners to maintain and refine brand standards. Researches user needs to ensure the correct issues are solved and delivers new or improved products that meet user needs.

Responsibilities

Develops and/or improves customer user experiences at various points of our customer lifecycle.
Leads user experience design projects to ensure cohesive user experiences throughout customers’ journeys.
Leads the creation of prototypes, user research, and the translation of research and business requirements into user flows, wireframes, and high-fidelity user interface mockups.
Partners with brand partners to create software experiences based within our brand guidelines.
Partners with frontend and backend developers to translate interactive prototypes into code. Creates responsive designs that work everywhere.
Monitors the competitive landscape to understand customer expectations and to spot opportunities for innovation.

Minimum Qualifications

At a minimum, here’s what we need from you:

Bachelor's Degree in Marketing, Graphic Design, Information Technology,
or related field
6+ years of experience in User Design across a diverse client portfolio and media, including print, digital, online video, and social/content, or related field
In lieu of a degree, 8+ years of experience in User Experience, Graphic Design, Web or Interface Design, or related field

Preferred Qualifications

If we had our say, we’d also look for:

1+ years of experience in credit card/financial services, advertising agency, project management, or related field

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.