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IT Manager

Greensboro, NC

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

We are now looking for an IT Manager, Productivity Services within Consumer Services North America for Volvo and Mack Brands. You will be in close collaboration with our two main business areas and customers developing services that will help grow the existing services portfolio of Productivity services. You will have responsibility to create roadmaps, budgets, resource plans and strategies to support the Productivity products and services.

You should have knowledge of how connected services and machine data, together with a genuine interest in understanding the needs of our business areas and customer, can be used to bring the Fleet services area forward helping to improve value to our customers. You should have a proven track record of working with service development. You are passionate for people, customer value, and technology.

Core Responsibilities:

  • In close collaboration with business areas and customers, establish a roadmap for fleet services based on identified needs and available connected assets
  • Grow the connected fleet services portfolio
  • Develop, improve and maintain the new services to be high performing over the lifecycle
  • Lead the way of a minimal viable product approach and user oriented services
  • Build, develop, and lead a high performing team and innovative culture

Who are you?

We work in tight collaboration with the Volvo Group Business Areas and customers. We drive and manage the performance of the services and the business areas portfolios over the life cycle. Together with our stakeholders, we create value through fantastic user experience and business enhancing services and products. Do you thrive in the following areas? 


  • Solid experience in services, especially fleet related
  • Genuine interest in our business areas and customer business
  • Excellent presentation and communication skills
  • Successful in building excellent working cross-functional relationships and networks
  • Strong leadership courage, entrepreneurial spirit, and ownership mentality
  • A strong believer in culture, genuine care for people, and value driven performance

Education Required

Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

Experience Required:

  • Ideally, 5+ years of management experience
  • Ideally, 10+ years of experience and progressive experience in managing IT services, preferably for a manufacturing business
  • Experience working in a highly matrixed organization
  • Ability to work in a team environment, manage multiple clients, and provide consultative skills throughout the process
  • Ideal candidate will be highly motivated with a strong sense of urgency

What’s in it for you?

We are a team on a journey, creating great results through driven people, strong relationships, and a high performance culture. We aim high; having a passion for people and making our customers succeed. We want to set a new standard for user experience, speed to market and customer value. We will do this through modern leadership, people in focus, and a true passion to really make a difference. We who work in this team have a lot of fun, are great collaborators, and we all consider ourselves as leaders of our work and owners of our results.


Ready for the next move?

If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.

We value your data privacy and therefore do not accept applications via mail. 


Who we are and what we believe in 

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.


Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 


At Volvo Group Connected Solutions we drive transportation forward through connectivity. Our services and solutions are the key to a connected and more productive infrastructure, to ensure safer transport and reduced carbon emissions. By leveraging massive amounts of data from our customers connected assets, we are leading the way in a rapidly changing industry.

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