IT Intern
Cognite is looking for an Information Technology Intern to join our team in Austin, TX for our Fall Intern Program. The ideal candidate would have a passion for and knowledge of computers & technology, IT/OT, and digitalization. The candidate would also have a proven track record of completing projects efficiently, be detail-oriented, and possess the ability to think outside-the-box to support and fulfill the strategic objectives of a highly cross-functional organization. In your time with us, you will learn how a IT department operates, as well as day-to-day skills on how to support teams and projects. You will use your creativity to solve real problems and apply what you have learned at school directly to your internship, while building professional relationships that could lead to a career and lasting friendships.
Responsibilities may include:
- Provide friendly and timely customer support to internal employees
- Interact and communicate with Norway IT team for projects and ticket resolution
- Service regional day to day internal team and end user work request tickets in timely manner
- Provide hardware troubleshooting of laptops, desktops and misc electronic devices
- Provide standard onboarding/terming of employees
- Configure and deploy desktop/laptop, create various accounts, provision phone
- Add employees to the corporate domain
- Install, configure, and support Office 365
- Install and manage security software on desktops
- Assist in the administration of Active Directory
- Document day to day tasks, Runbooks, How-Tos, FAQs for employees and IT
Who You Are
- This role is for students pursuing an undergrad/grad degree in a relevant field (Computer Science, Business, or Information Technology)
- We look for technical competency (github, coding interview, hackerank), drive (self-training / projects) and people empathy (internal customer support experience).
- Teamwork is an important part of the role. You collaborate well, and bring out the best in your colleagues as they do in you.
- Grit and determination to "figure it out" when technology is disagreeable
- Passion for building things that are used by others
What Makes Us Great
- An opportunity to make an impact on the industrial future and be part of disruptive and groundbreaking global projects
- High level of autonomy, ability to influence decisions and to learn from mistakes
- Work along side a driven, engaging team with in-depth software expertise and industry experience
- Opportunity to join Together@Cognite for social, community, and diversity initiatives
- Focus on agility and speed, openness, togetherness, impact, and obligation to speak up
- Join a team that truly lives their values and brings their whole selves to Cognite
Perks & Benefits
- Competitive Compensation
- Learning & Development Massive Open Online Courses (MOOC)
- FriYay Catered Lunch + Fully Stocked Fridges
About Cognite
Cognite is a global industrial AI Software-as-a-Service (SaaS) company supporting the full-scale digital transformation of heavy-asset industries around the world. Our key product, Cognite Data Fusion (CDF), empowers companies with contextualized OT/IT data to drive industrial applications that increase safety, sustainability, and efficiency, and drive revenue.
Headquartered in Oslo, Norway, Cognite has garnered the attention and partnership of some of the world's top industrial and tech companies, and the company’s success has been profiled in publications like Forbes, Bloomberg, Digital Energy Journal, and Houston Chronicle. Google awarded Cognite Google Cloud Technology Partner of the Year 2019 in Manufacturing and BuiltIn named Cognite 2021 Best Places to Work. We’ve won a lot of awards we’re quite proud of, and we’re backed by Accel and TCV, some of the world’s leading venture capital firms.