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Internal Communications Associate

Los Angeles, CA +5

Facebook is seeking an Internal Communications Associate to help manage discourse and conversation on our internal platforms. As a company that values open, transparent and two-way dialogue, we encourage professional discussions and debate. We believe in the importance of understanding perspectives to help us in making the best decisions possible.


Internal Communication Associates will partner closely with Comms, HR, Policy and others to manage major internal channels and establish group principles to promote respect and build community among employees. Candidates should be detail-oriented and highly motivated, with the ability to think strategically, adapt quickly and work well with a team. Excellent writing skills and analytical abilities are essential. The ideal candidate will be a frequent user of Facebook’s family of products and familiar with its content policies.


Internal Communications Associate Responsibilities

  • Establishes group rules for major internal channels and escalates areas of conflict or concern to relevant teams
  • Supports internal communications strategy for issues impacting employees based in the Asia Pacific region
  • Stays informed on external conversations about the company and trends impacting our global employee base
  • Analyzes employee engagement and sentiment trends to proactively identify risks and opportunities for internal communications team
  • Develops creative content to build understanding of Facebook’s external policy work and decisions
  • Partners with product and HR teams to improve internal tools and training for respectful communication


Minimum Qualifications

  • Bachelor’s degree in Communications, Journalism, Political Science, Business, or related field
  • 1+ years of experience working in Communications, Journalism, Policy or Research
  • Experience writing business communications (e.g. executive emails, blog posts, press releases)
  • Experience in statistical analysis, social media analytics and/or media monitoring
  • Experience owning multiple deliverables and working in a deadline-driven environment
  • Working proficiency in G Suite (Google Docs, Google Slides, Google Sheets) and Keynote
  • Working proficiency in Excel or related data analytics programs
  • Read and write in Chinese


Preferred Qualifications

  • Knowledgeable of APAC regional issues global policy issues pertinent to Facebook
  • Experience working on a global team at a technology company
  • Experience distilling technology or policy concepts into consumer language
  • Experiencing managing online communities
  • Fluency in Mandarin

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