Intern - Operations

StoneX Group Inc.Chicago, ILa month ago

Position Purpose:  Interns are responsible for maintaining satisfied clients by delivering assistance and support to the staff of the department they are assigned to on various projects.

Primary Accountabilities/Responsibilities: 

  • Begins to develop a current knowledge of the operations and regulations that pertain to the department they are assigned to.
  • Rotate within Operations to obtain general knowledge and completed assigned tasks
  • Keeps abreast of new developments in the field their internship is in.
  • Maintains a satisfied level of customer service with clients both internal and external.
  • Properly handles client requests through responsiveness, follow-up and escalation to a more senior team member if necessary.
  • Works proactively with other team members.
  • Maintains prompt and regular attendance.
  • This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.

Job Requirements:

  • Prefer candidates with a minimum of 2 years completion of college coursework or major that directs towards INTL FCStone business lines
  • Interests in Finance, Business or Economics preferred
  • Strong interpersonal skills, able to comfortably and pleasantly deal with a variety of people
  • Strong customer skills
  • Ability to correctly make decisions involving client issues/problems including when to escalate the problem to a more senior consultant
  • Exceptional written and oral communication skills
  • Excellent organizational and planning skills
  • Ability to effectively learn and acquire new knowledge and skills
  • Ability to share knowledge and work in a strong team oriented environment
  • Strong work ethic and emphasis on attention to details
  • Proficient in Word, Excel, PowerPoint, and e-mail
  • Must be authorized to work in the US for any employer

Physical requirements/Working conditions:

  • Climate controlled office environment
  • Minimal physical requirements other than occasional light lifting of boxed materials
  • Dynamic, time-sensitive environment

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