Intern - Operations

Position Purpose: Interns are responsible for maintaining satisfied clients by delivering assistance and support to the staff of the department they are assigned to on various projects.

Primary Accountabilities/Responsibilities:

Begins to develop a current knowledge of the operations and regulations that pertain to the department they are assigned to.
Rotate within Operations to obtain general knowledge and completed assigned tasks
Keeps abreast of new developments in the field their internship is in.
Maintains a satisfied level of customer service with clients both internal and external.
Properly handles client requests through responsiveness, follow-up and escalation to a more senior team member if necessary.
Works proactively with other team members.
Maintains prompt and regular attendance.
This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.

Job Requirements:

Prefer candidates with a minimum of 2 years completion of college coursework or major that directs towards INTL FCStone business lines
Interests in Finance, Business or Economics preferred
Strong interpersonal skills, able to comfortably and pleasantly deal with a variety of people
Strong customer skills
Ability to correctly make decisions involving client issues/problems including when to escalate the problem to a more senior consultant
Exceptional written and oral communication skills
Excellent organizational and planning skills
Ability to effectively learn and acquire new knowledge and skills
Ability to share knowledge and work in a strong team oriented environment
Strong work ethic and emphasis on attention to details
Proficient in Word, Excel, PowerPoint, and e-mail
Must be authorized to work in the US for any employer

Physical requirements/Working conditions:

Climate controlled office environment
Minimal physical requirements other than occasional light lifting of boxed materials
Dynamic, time-sensitive environment