Intern- Corporate Communication (Summer 2023)

Chicago, IL

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.

Key Responsibilities:

The Corporate Communications department has several intern opportunities available in all department functions.

Intern opportunities for Corporate Communications include:

  • Develop social media content that appeals to our key, younger demo of 18-22 year olds
  • Draft media materials including press releases, media alerts, messaging documents, etc.
  • Manage and update media databases including media lists and editorial calendars
  • Engage media with proactive outreach to pitch United stories
  • Reactively respond to select media inquiries on behalf of United
  • Assist at the archives sorting, inventorying, assessing condition of artifacts
  • Develop mechanism to receive feedback on our internal comms channels from front line employees including digital survey, focus groups
  • Audit the employee spaces at the airport, bases, etc., what are employees seeing in their everyday related to United messaging, gather and consolidate findings, make recommendation on next steps
  • Assist with sorting, inventorying, assessing condition of artifacts
  • Take daily analysis of content performance and provide stats – page views, open rates, click rates, video views, comment sentiment, etc.
  • Spend time looking through all of the submissions coming into our Share Your Stories portal and help us identify stories
  • Pick up some fun, easy stories to write about
  • Scan our social media platforms, specifically #beingunited, to search for potential employee stories for internal team to tell
  • Log and archive video footage
  • Assist at video shoots

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!


What’s needed to succeed (Minimum Qualifications):

  • Applicant must be a current undergraduate student pursuing a bachelor's degree in PR/Advertising, Communications, or a related field
  • Highly organized and self-motivated, with excellent interpersonal skills
  • Ability to manage multiple, competing priorities and ensure attention to detail
  • Excellent written and verbal communication and presentation skills
  • Must be comfortable talking to and collaborating with a variety of partners
  • Confident performing data analysis to arrive at insights and develop recommendations
  • Proven proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Position will be hybrid, with time spent at home as well as at Willis tower in Chicago
  • Intern duration is 12 weeks during Summer 2023
  • Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
  • Successful completion of interview required to meet job qualifications
  • Reliable, punctual attendance is a crucial function of the position

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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