Intellectual Property Operations Support- Trademark
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
As a member of the Legal Policy Operations (LPO), you will be integral in ensuring that TikTok is a safe and trustworthy place for our community. LPO is responsible for balancing corporate compliance responsibilities with the appropriate operational safeguards to protect our users’ intellectual property, privacy, and wellbeing rights. Within and across each vertical, we work together to develop efficient workflows that mitigate legal risk. We are here to strike a scalable balance between what the law requires and what is operationally feasible to protect our users. We are here to help all our Safety organization and wider company colleagues ensure that we are sustaining an equitable platform that inspires creativity across all markets. Our team is a group of specialists covering Privacy, Intellectual Property & Identity, Law Enforcement Response, and Legal Investigations (Violent Extremism and Child Safety)
On the Intellectual Property and Identity (IPI) team, you will be responsible for analyzing and addressing time-sensitive IP requests related to trademark, copyright, and identity. We receive requests from external and internal parties requesting IP account review - looking for accounts that violate our policies. You will be responsible for enforcing, documenting and finding gaps and trends to help the team shape policies and processes related to IP.
This position will be full-time and will be based in our Los Angeles, CA location.
Responsibilities
- Review and respond to Trademark removal requests and inquiries efficiently and accurately.
- Be responsible for tracking Trademark removal requests.
- Handle internal and external trademark related escalations and removals in an efficient manner
- Collaborate with various stakeholders on IPI operation projects.
- Identify areas to improve TikTok's Intellectual Property practices and policies.
- Stay current on intellectual property regulations and law.
- Communicate and escalate IPI questions and concerns to leadership or counsel as needed.
- Create template language related to IPI questions both internally and externally.
- Work alongside our US Safety team on other trust and safety issues.
- Collaborate cross-functionally with a variety of global stakeholders
Qualifications
Requirements
- Bachelor’s degree in related field or equivalent practical experience.
- 1+ years of experience working in intellectual property operations or trust and safety. Ideal candidates will have both.
- Experience with high volume legal document intake and processing.
- Strong attention to detail, highly self-driven and results oriented.
- Exceptional written and verbal communication skills.
- Exceptional interpersonal skills, diplomacy and the ability to work cross-functionally
- Flexible and can adjust accordingly to ensure team efficiency and deliverables are met.
Preferred Qualifications
- Familiar processing Trademark removal requests.
- Experience working with international partners in different time zones.
- Experience in law or policy within the Internet industry.
- Comfortable reviewing and dealing with sensitive content.
- Fluent in a foreign language (Bonus)
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Recruiting.Corp@tiktok.com