Integrated Marketing Manager - Marketplace (Apps)

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

The Integrated Marketing Manager, Marketplace (Apps) will be responsible for formulating and executing marketing programs for products, services and events supporting Zoom Apps and Marketplace. The position entails partnering cross-functionally to coordinate marketing communications and programs to generate engagement and new opportunities across developer, end-user and customer audiences. Comfortable working in a fast-paced environment with a positive attitude.

Responsibilities:

Source, plan, manage, and execute marketing programs, primarily in support of product and solution awareness, community engagement and product adoption
Partner with Product and Product Marketing business owners to identify objectives, craft strategy and project plans to deliver successful integrated marketing programs and customer experiences
Leverage data and insights to understand and identify target audience segments (i.e. developers, end-users, customer, etc.), customizing marketing approach accordingly
Manage all aspects of program execution (concepting, intake/scoping, production/activation, measurement, optimization) working cross-department to coordinate tactics and to deliver on-time, on-budget
Partner with Product Marketing to develop messaging and content for product releases, education, thought leadership, product awareness, and training
Create, source and distribute content where necessary, for example (but not limited to) writing and managing customer communications, email nurtures, digital ads and social media campaigns to drive awareness and product adoption
Establish KPIs, create review cycle, and provide insights on customer behavior to continually optimize program success and introduce new marketing channels
Provide customer insight to Product team for new features, functionality and enhancements
Analyze and evaluate programs and strategies to determine current and predict future performance and effectiveness

Requirements:

BA/BS degree or equivalent work experience
5+ years of experience running integrated marketing programs
Experience marketing developer solutions and/or app marketplace
Experience and success working in a cross-functional organization, and with a global mindset
Experience in video or web conferencing in the cloud preferred
Proficiency in SFDC, Pardot, Domo/Tableau, Google Analytics/Optimize
Strong program/project management skills a must
Team player with strong interpersonal skills
Excellent verbal and written communication skills
Strong strategic thinking, leadership, communication and analytical skills required
Ability to thrive in a fast-paced, deadline-driven, high-growth environment
Comfortable on video and presenting in webinars

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status. Our combined differences are what make us Zoom!