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Information Technology Manager

Scarborough, ON

Toyota Canada currently has an exciting opportunity - Information Technology Manager – Consumer & Dealer. We are looking for a leader in the Application Development and Business Relationship areas.

This is a full-time role and will report to the National Manager, Enterprise Business Solutions. The selected candidate will provide leadership to technical teams, guidance and mentoring SDLC and Application Portfolio Management, and build relationship with several internal business units and our dealer stakeholders.

What We’ll Bring:

Company & Culture

  • A hybrid work environment
  • A work environment built on teamwork, flexibility and respect
  • Professional growth and development programs to help advance your career
  • A focus on respect for people and continuous improvement
  • Summer Hours – condensed work week during the summer


  • Competitive compensation package including bonus
  • Extended health care and dental benefits effective immediately
  • Company pension plan with additional employer contributions
  • Company demo vehicle
  • Associate vehicle discount program
  • Reimbursement programs (tuition & fitness)
  • Paid holiday shutdown and competitive paid time off benefits
  • Sabbatical leave program

What You’ll Be Doing:


  • Lead a team of Analysts, Developers, Solution Architects, Development Lead, vendors, and partners, throughout the PMLC, SDLC, from requirement, design, and delivery, to support and on-going maintenance
  • Guide and develop competencies in Application Portfolio Management and Technology Roadmaps
  • Define and deliver IT capabilities and solutions across multiple platforms and technologies for the TCI enterprise and the TCI Dealer network
  • Lead Continuous Improvement initiatives towards excellence in service delivery
  • Set goals and objectives, provide feedback, coach for performance, develop technical, analytical, and interpersonal skills of the team and mature their knowledge of the business

Business Relationship Management

  • Act as a Business Relationship Manager for several TCI business units Network (8 to 12, in average), and the TCI Dealer network to deliver technology consulting in business terms, lead initiatives around process definition, budget planning, intake and prioritization of new enhancement, requests, and projects


  • Provide guidance and direction in vendor negotiation, RFP Vendor Selection, definition of SOW and KPI
  • Manage budgets, purchase orders, vendors, contracts, and daily departmental tasks
  • Manage resources, scheduling, performance, and provide support to your staff
  • Manage daily activities, issue resolution, and communication across project execution teams in order to deliver projects on-time, and on-budget

PMLS & SDLC & Technical Practices

  • Ensure projects do not diverge from approved and established architecture guidelines
  • Lead the following practices: DevSecOps, Adobe, Salesforce, and Software Development. Ensure SDLC best practices are followed, technical roadmaps are kept up to date and facilitate dissemination of knowledge across Enterprise Business Solutions
  • Manage teams of Application Managed Services (AMS) partners including contract renewals, performance metrics, and resource management


  • Built relationship and work collaboratively with other Toyota affiliates, peers from other IS functional areas, external vendors, and leaders across the organization

What You’ll Bring:

  • University Degree in computer science or related discipline
  • Minimum of 7 years’ experience leading teams in large scale business systems implementations
  • Minimum of 5 years related work in a supervisory/managerial and business support role within IT environment
  • Experience in implementation and leadership on technical practices
  • Ability to lead, motivate and direct within a matrixed organization structure
  • Strong understanding of application architecture and how it interconnects with enterprise architecture strategy, middleware, and security standards
  • Experience in application development including DevSecOps and SDLC utilizing varied environments including Azure DevOps, MuleSoft, AWS (Ruby, Lambda, S3, Cognito) Java, SaaS, PaaS solutions running on multiple databases and integration across varying types of systems e.g., SAP, Salesforce, Adobe Experience Manager and Dealer Management Systems
  • Ability to organize several teams and focus on best practices, particularly regarding coding standards and quality assurance
  • Solid experience in the following areas: Project Management, Change Management, Release Management, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design. Certifications related to PMP, ITIL, Agile, CMMI, and TOGAF will be considered asset
  • Proven ability facilitating negotiation of competing requirements among stakeholders
  • Understanding of organizational change management practices and how to bridge the gap between technology and the business
  • Ability to work with other teams, partners, and external organizations for the resolution of business or technical problems
  • Outstanding communication, organization, time management, presentation, problem-solving, interpersonal skills
  • Ability to demonstrate initiative, good judgment, and effective decision-making, exhibit strong process improvement orientation, and have the experience to lead discussions and achieve positive results amongst inter-disciplinary groups

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.

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