HRIS Analyst

Spokane, WA

Where you will work

This opportunity provides the flexibility to work from home! Clearwater Paper is proud to embrace a remote workforce model for specific positions. Our Company has proven success with remote and flexible work locations while maintaining a collaborative and supportive work environment. We use effective communication tools to foster teamwork and collaboration. 

Clearwater Paper (NYSE: CLW) is a publicly held company and a premier supplier of private brand tissue to major retailers, including grocery, drug, mass merchants, and discount stores. In addition, the company produces bleached paperboard used by quality-conscious printers and packaging converters, and offers services that include custom sheeting, slitting, and cutting. Clearwater Paper's employees build shareholder value by developing strong relationships through quality and service. Working at Clearwater Paper provides an opportunity to enrich your career through challenging and meaningful work and ongoing training and development—all in a supportive environment. We know our success depends on your success.

What you will do

The HRIS Analyst is an integral partner with the HR Services Team providing system support, maintenance, analysis, and leveraging technology solutions for human resource administration across multiple HR Services system platforms. This position supports varied integration analysis, system configuration and administration, application upgrades, testing, and other technical projects. This role also assists in resolving HR issues with system improvements. The Analyst serves as a point of contact providing exceptional customer service for assigned functional systems and provides backup support to other team members.

Production Support and Administration

  • Assist in managing user access including security and permissions.
  • Provide support for the HR Services team including, but not limited to, researching time and attendance/benefits challenges, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
  • Assist in monitoring data integrity supporting custom interfaces between internal and external systems
  • Process deduction changes through data imports, validation, and manual correction.
  • Ensure timely and accurate funding of 401(k) plan contributions.
  • Assist in Benefits system administration, coordinating and configuring open enrollment sessions, deduction codes, and audits.
  • Analyze and manage the eligibility, claims, and administration fee payments for benefit-related vendors, including consolidated billing.

Project/Process Improvement

  • Participate in maintenance, configuration, development, and deployment of HR Services systems to include testing, training, and supporting upgrades and enhancements from vendors
  • Assist in the coordination with HR and other internal systems to maintain effective and efficient workflow procedures and communication of enhancements, upgrades, or fixes
  • Recommend process/customer service improvements and solutions in support of HR processes/policies.

Data Analytics and Reporting

  • Utilize reporting tools organic to systems to support analysis and audits fundamental for maintaining healthy processes.
  • Assist in standard report requirements gathering for ongoing customer support needs.


  • Assist in the maintenance of end-user training artifacts and tools to support organization adoption and efficient use of HR Services systems aligned with internal audit controls and data integrity.
  • Participate in monitoring of system enhancements, upgrades, new processes, or functionality; analyze for impact; assist in communicating and participate in training development on new processes/functionality.
  • Assist new system users

Key Competencies and Objectives

  • Confidence in dealing with ambiguity; bringing different perspectives to light and rallying others to aligned goals and objectives
  • A high degree of business curiosity; quick learner with a proactive and agile mindset
  • Optimistically look toward the future for opportunities to innovate and improve
  • Ability to gather data, analyze and interpret data, and set action plans based on the analysis
  • Understanding of change management and ability to apply change management concepts and tools
  • Strong verbal and written communication skills and ability to effectively communicate at all levels
  • Ability to maintain a high level of confidentiality.
  • Ability to work in a matrixed and highly collaborative environment to influence change and core processes

What you will need

To be successful in this position, we are looking for candidates with the following:

  • Bachelor’s Degree in human resources, business administration, information technology, or related field (preferred) or equivalent experience in a similar field
  • Some knowledge of Human Resources and Benefits practices, principles, and regulations (preferred)
  • Knowledge of HRIS, timekeeping, payroll, accounting, and statistics preferred
  • Intermediate knowledge of MS Excel, Word, and PowerPoint is required.
  • Effective organizational, interpersonal, and written and verbal communication skills are required.
  • Self-motivated with the ability to work independently or within a cross-functional team in a fast-paced, and ever-changing environment.
  • Must have the ability to handle sensitive and confidential information with discretion
  • Ability to read and interpret written documentation.
  • Some mental, visual, and physical fatigue from computer terminal use.
  • Primarily Office Environment.
  • Occasional Travel for training or development purposes, less than 10%.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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