Our client, a rapidly expanding private multi-state operating Cannabis company, serving both medical patients and recreational patrons, has an exciting opportunity for a Human Resources Manager to join their high-performance team and provide support, guidance and resources to their Western Region team members.
Reporting to the Director of Team Member Engagement, the HR Manager will provide support to employees and managers in their locations and will administer a full range of HR tasks, including workforce planning, benefits, onboarding, training, coaching, developing talent, driving retention, and offboarding. The HR Manager is the first point of contact for employees addressing all employee relations, payroll, and benefits questions and concerns and will ensure compliance with state and federal employment law. This position is based in Los Angeles, California, but is expected to travel frequently between all facilities on the west coast.
- Provide support to sales, retail, cultivation, and production employees by answering questions and concerns in a professional, prompt manner
- Assist employees with benefits enrollment and software system access
- Identifies opportunities and builds strategic relationships between HR and other departments to help achieve business goals.
- Provide support to new hires by managing the onboarding process ensuring a positive first week experience
- Communicate HR initiatives and programs throughout locations
- Maintain a pulse on the engagement of the organization through feedback, including meetings and surveys; develops action plans based on feedback
- Provide support and guidance to management and other staff on complex and sensitive questions and issues; execute routine and confidential tasks such as hiring, providing reasonable accommodations, conducting investigations and terminations. Assess the urgency and importance of situations and takes the appropriate action, including escalating issues as needed
- Manage requests for leave of absence under FMLA, PFML, or other state or federal leave programs, using our 3rd party vendor, and maintaining prompt response and ensuring compliant documentation
- Work with HR leadership to analyze, develop, and maximize performance management programs to align with strategic goals, including goal setting, identifying opportunities for upskilling, and ensuring uniform application of rating system
- Assist HR leadership with developing, evaluating, and communicating policy changes
- Assist with the organization and management of digital team member files.
- Manage, monitor, and respond to unemployment and workers' compensation claims.
- Coordinate with other departments on various onboarding tasks and work with leaders to ensure compliance with HR requirements, including but not limited to new hire onboarding, payroll, and benefits processes.
- Monitor and maintain the accuracy of team member data using HRIS.
- Facilitate training and team member development programs.
- Conduct exit interviews, analyze data, identify trends and develop strategies for minimizing turnover and increasing engagement.
- Ensure successful execution of our annual performance review process.
- Executes on DE&I strategies and partners with the DE&I team and the business leaders to ensure successful outcomes.
- Performs all other duties as needed and/or assigned
- Physical Requirements of the Job: Able to lift up to 25 lbs., walking, standing, talking, hearing, seeing, and repetitive motions. May include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones.
Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.
Required Knowledge and Skills
- Bachelor’s degree required
- At least 5 years of experience as an HR manager previously
- HRCI-PHR or SHRM-CP preferred
- Knowledge of federal, state, and local employment laws and regulations
- Must possess excellent written and verbal communication skills
- Experience working in a fast-paced environment; demonstrated ability to multi-task and manage time effectively
- Willing and able to work a flexible schedule with some evening and weekend hours required
- Must have strong interpersonal skills and be able to effectively influence and communicate at all levels of the organization.
- Attention to Detail
- Organizational Relations
- Sound judgement
- Ability to lead change
- Influential to others without authority
- Strong understanding of the business
- Up to 80% travel