Head of Revenue Operations

Remote (United States)

Contentfly (YC W21) is building "the" AI-driven platform for producing great content. We're a team of top performers from world-class companies, backed by Khosla Ventures, YCombinator & other top-tier investors. We're one of the fastest-growing Series A companies in the world, scaling from $300k to $6m in ARR in less than a year. We continue to grow at 15% MoM. Boasting a world-class talent marketplace, cutting edge content creation AI & pure smart product building, we have an opportunity to build a product every marketing org on the planet needs: an all-in-one platform for great content marketing.


Reporting to the Chief Revenue Officer, the Head of Revenue Operations will develop a deep understanding of our customer journeys, and how each part of our business impacts their experience. This role will partner with our sales, marketing and customer success teams to drive scalable revenue growth through process optimization across the entire customer journey. The ideal candidate will be looking to make a big impact, possess a relentless curiosity and have a drive for operational excellence.


You are:

  • Collaborative, you enjoy working with several cross functional teams on daily basis
  • Curious, constantly looking for new perspectives that could influence our way of doing things
  • Highly Analytical, you have razor sharp analytical skills that you use to provide insights and help draw conclusions.
  • Process Oriented, with the ability to define and refine processes, and flexibility to step outside of the process if needed
  • An Effective Communicator, you have the charisma to command attention, strategize and problem-solve on your feet when needed, you ask great questions and listen intently.


Key Responsibilities

Here's what you'll be doing day to day…

  • Collaboration: Work with various stakeholders to establish organizational best practices that scale with our team and products, discussing complex processes and their impacts at all levels of the organization.
  • Implement: Own and implement new tools and workflows to improve/automate processes and support deal operations and effectiveness. Oversee the revenue technology strategy, including sales and marketing automation software, customer relationship management software, customer success software, and other sales/marketing productivity tools
  • Analyze: Leverage cross-functional data to conduct analysis, drive insights, and ensure accurate tracking of key metrics for internal and external purposes
  • Change Management: Ensure the team has a clear understanding of any new tools or changes to existing processes.

Requirements

The ideal candidate for the Head of Revenue Operations position will possess the following competencies:

  • 5+ years experience as a Revenue Operations leader, preferably in a fast paced start-up environment
  • Experience building out and maintaining a Revenue Operations function
  • Experience with HubSpot and other Sales and Business Intelligence tools (Tableau/Looker, Pardot, etc.)
  • Proven ability to implement RevOps strategies, enhancing processes, tools, reporting, metrics, and policies
  • Proven ability to synthesize complex data into actionable insights through reports, dashboards, and presentations
  • Ability strategically plan for the long-term but also address short-term projects and initiatives
  • Experience in a fast, dynamic, and constantly changing environment

Benefits

Why you'll love working here:

  • Unlimited vacation/PTO
  • Fully remote and distributed teams
  • Full Health benefits
  • Free laptop and home office budget, we've also got your cellphone/internet covered too!
  • Ongoing training and education budgets
  • We'll fly you around the world multiple times a year to hang out with the team in interesting places


Like what you see and think you’re a perfect fit? Apply today.


Please be assured we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for further information: https://help.contentfly.com/en/articles/4764042-privacy-policy


Contentfly is proud to be an equal opportunity employer, we are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive. Contentfly is committed to providing accommodations. If you require an accommodation, we will work with you to meet your needs.

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