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Head of People Development and Diversity & Inclusion

New York, NY

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.


About the Job

  • Chanel is looking for a Head of People Development and Diversity and Inclusion. This individual will play a leading role in development to support change and agility while looking ahead at the talent implications of a changing business environment and marketplace. They will continue building an inclusive environment where talents feel they have a voice, where their well-being is valued and where leaders are empowered to engage and inspire employees to accomplish brand business and culture goals while being at their best.
  • Our ideal candidate will have a minimum of 15 years of experience and a master’s degree in OD, Organizational Behavior/Psychology, Leadership and Change, Adult Education, or a related field a plus


What impact you can create at CHANEL:

  • Leadership of direct report team of three and an extended resource network
  • Prioritize against business strategies and ensure clear Learning and Development and Diversity and Inclusion Roadmaps for the US with cross functional and geographic development opportunities
  • Develop business cases for discussion with senior management to engage and align on leadership and talent development priorities. 
  • Conducts strategic needs assessments, analyzes data, synthesizing themes and trends, and summarizing and presenting data in formats appropriate for a senior audience.
  • Partners with the businesses and HR Business Partners, cross Divisionally, to conduct capability building and learning and leadership development needs assessments, planning for short- and long-term needs
  • Develop learning solutions which take organizational systems into account, such as structure, process, skills, and teams. 
  • Design development with a learner centric approach, leveraging global content
  • Designs and develops programs and learning interventions, leveraging internal, global, and external resources, using creative methodologies such as blended learning to inspire, change mindset, and build capability.
  • Leverages knowledge of adult learning methodologies to facilitate engaging and memorable learning programs and initiatives which build capability
  • Develops and implements leadership and management development programs, leveraging global content and resources, to support leadership connections, leadership capability building, and to build leadership pipeline 
  • Support HR Business Partners in Developing high performing teams through team coaching and facilitation. Oversee, and actively engage when needed, in process improvement facilitation 
  • Facilitates learning programs in a credible and engaging manner appropriate to the audience and the subject matter 
  • Participates in the global People community to lead regional implementation and evolution of the Performance management process
  • Provide change management expertise and education in support of organizational change initiatives
  • Develop associated tools, resources, and training to build change capability in the organization. Coach HRBPs and leaders around the skills needed to lead and sustain change 
  • Evaluate the impact of current change methodology and implementation efforts, and use this data to further develop and refine strategy and tactics
  • Manages external vendor relationships with Executive Coaches and Consultants on behalf of internal business partners and HR Generalists
  • Actively participates in the global Talent and Learning & Development global community and the D&I Community, participates in global meetings and Global projects in order to support people and organizational global priorities 
  • Ensures a high degree of execution consistency; knowledge retention and effectiveness measured and tracked through carefully designed metrics. Assess, track and analyze the impact of interventions.
  • Works with broader HR team to allocate resources. Manage budgets and resources, reporting, measurement, and maintenance of training metrics
  • Networks with external companies and vendors to stay abreast of content and emerging learning technologies and solutions. Continuously innovates and experiments in the rapidly changing fields of adult learning science and technology, to keep pushing the effectiveness of our learning interventions
  • Uses strong project management/leadership to drive initiatives from conception to evaluation. 


You are energized by…

  • Growing leadership capacity, a learning culture, and development for all
  • Driving sustainable change
  • Ensuring the HR support model can facilitate and sustain change, in both home office and remote work locations
  • Ensuring new and experienced leaders’ development are supported at the right time, with relevant know-how, and with the best development methodologies
  • Ensuring teams are working at their best through strategy and team development workshops, are effectively organized around priorities and working towards them in new and responsive ways
  • Developing strategy to ensure the full talent and capacity of our People is flourishing and being applied to the right opportunities at the right time


What you will bring to the team...

  • Minimum 15 years of experience in the field
  • Master’s Degree in OD, Organizational Behavior/Psychology, Leadership and Change, Adult Education or a related field a plus
  • Key competencies:
  • Diversity and Inclusion Facilitative Leadership
  • Needs Assessment
  • Change Management
  • Organization Development
  • Facilitation 
  • Communication and Influence
  • Collaboration and Teamwork
  • Strategic thinking 
  • Design thinking 
  • Project management skills 


The anticipated base salary range for this position is $250-$300K. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.


Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:


Diversity and Inclusion

  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.


Chanel Community

  • CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
  • Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.


Fondation Chanel

  • Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.   
  • For more information, please navigate to the Fondation Chanel website here


Sustainability

  • CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
  • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.


Arts and Culture

  • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.


Career and Leadership Development:

  • We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.


Compensation

  • Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position


Benefits and Perks

  • Flexibility (flexible time and hybrid work options)
  • Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401K, pension, and other incentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking


Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

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